Support » Plugin: WooCommerce » Inventary Not Working Automatically

  • Resolved robysan83

    (@robysan83)


    Hi,
    I’m creating an e-commerce for a client, and I’m testing the functionality of the shopping cart and inventory management.
    I actived stock management, but if I enter the product in cart and I simulate payment, the stock is not decremented (from 1 to 0) automatically. It work if I reduce stock for product, manually.
    This is a problem, beacause another customers can able to shop same product, creating a problem in stock.
    How can I resolve it?

    https://wordpress.org/plugins/woocommerce/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    What payment method are you using? Stock won’t be reduced until the order is created and paid.

    Thread Starter robysan83

    (@robysan83)

    Hi Mike,
    I use Paypal. Order is created and in status “In processing”.
    Woocommerce not should reduce the stock, for set time if I insert a product in your cart, even?

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    WC reduced stock once its processing. The order notes should reveal this.

    Thread Starter robysan83

    (@robysan83)

    Sorry, I’m confused.
    what purpose does Hold Stock (minutes) setting, in Woocommerce > Products > Inventary use?

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Some gateways create a pending order, and this stock is also considered during checkout. This frees up said stock by cancelling unpaid orders.

    Thread Starter robysan83

    (@robysan83)

    I think that the problem is IPN Paypal Failure.
    I have this message in WooCommerce Order:

    “Validation error: PayPal IPN response from a different email address (xxxx-facilitator@xyxyxyxyxy.com). Order status changed from pending to on-hold.”

    How Can I resolve this problem?

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Set the ‘receiver email’ in settings.

    Thread Starter robysan83

    (@robysan83)

    I have alredy set my ‘receiver email’, but paypal return that errore in WooCommerce Order

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    receiver would need to match the facilitator@ email.

    Thread Starter robysan83

    (@robysan83)

    I have alredy set in WooCoomerce > Settings > Checkout > Paypal, my facilitator (test account business paypal).
    If I go in http://www.sandbox.paypal.com I can see transaction correctly, but Paypal block payment beacause IPN failed.

    Thread Starter robysan83

    (@robysan83)

    I resolved. Papyal email and Destinatary in WooCommerce > Settings > Paypal must be equal and I only changed the first for my tests

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    If you’re switching between sandbox and live, the receiver email is going to change. You should again check the order notes. receiver email must match whatever PayPal sends back.

Viewing 12 replies - 1 through 12 (of 12 total)
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