Support » Fixing WordPress » JetPack Never Works

  • I have reported this over 10 times and I have spoken to tech support about this with a ton of email back and forth. Nothing to date has been done to fix my issues that have been going on since i got JetPack. I have also contacted the head honcho and told him of my issues with this CONTINUED and UNRESOLVED issue. I have done everything they ask and as instructed – but still it is not fixed. I really need some assistance in this. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have reported this over 10 times and I have spoken to tech support about this with a ton of email back and forth…
    … I have also contacted the head honcho and told him of my issues

    Welcome! I noticed that this is your very first post here in the forums, so it might be helpful to know where you have been reporting your issue, and to whom you have actually spoken about it. That might tell us if you’re headed in the right direction or not.

    There is a dedicated support forum for the Jetpack plugin. Once you log into your account here on wordpress.org, you can post your support question directly to the Jetpack support form that is located at the bottom of this page: https://wordpress.org/support/plugin/jetpack

    Some info that may help you when you ask for help in that forum: https://codex.wordpress.org/Forum_Welcome#Choose_A_Good_Topic_Title

    Thread Starter workout2day4evr

    (@workout2day4evr)

    I have sir and it is still not fixed. 6 months now so i thought this might help me get it fixed finally. I am human and am very frustrated with the repeated SAME QUESTIONS same instructions etc. And still it is not working now has it been fixed. Thank you for your help. Have a great day.

    I have sir and it is still not fixed. 6 months now so i thought this might help me get it fixed finally

    I’m sure you must have been reviewing the situation with someone, however, as I previously mentioned, this appears to be your very first post here in the WordPress.org forums.

    I don’t see where you have ever asked any support questions or entered into any Jetpack discussions in these forums using your current account. So, maybe a little more info will help.

    What is it that never works about Jetpack? What specific issues are you experiencing?

    And again, this info…

    ..it might be helpful to know where you have been reporting your issue, and to whom you have actually spoken about it. That might tell us if you’re headed in the right direction or not.

    …would really go a long way in finding a resolution to whatever feature isn’t working to your expectations.

    Thread Starter workout2day4evr

    (@workout2day4evr)

    i just received and email saying it was fixed ..well it has not been fixed. i am quite disgusted with wordpress jetpack department. they will not do their job and fix this issue that i have – if u would like to see the 100 emails i have about this issue i am more than willing to provide them to you all – so you can see how ..nothing and i mean nothing has been fixed.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’ve decapped your reply, shouting isn’t necessary and please do not do that again.

    There’s no “wordpress jetpack department” and you’ve posted in the wrong place here. This like all of the plugins is free and that includes the support.

    *Looks*

    I have no idea who you have contacted but this topic doesn’t contain any information about the problem you are having.

    For you or anyone who has a Jetpack issue, please post a new topic in the correct forum.

    https://wordpress.org/support/plugin/jetpack#postform

    That will improve the chances of your question being seen by the right people who do support this plugin. For specific plugin support, posting in the general forum area almost guarantees that your topic will not be seen.

    Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @workout2day4evr Hi there! You and I talked a bit about your Jetpack issues last week. I’m sorry to hear you’re still having trouble.

    I see that my colleague Ryan asked you some more questions in an email on Monday. Could you take a look at his email, and reply?

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘JetPack Never Works’ is closed to new replies.