Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    you’ll need to talk to your hosting company about that. It’s nothing to do with WordPress.

    Thread Starter ghantee

    (@ghantee)

    Ok.

    But I tried contacting them and there’s no reply
    Isn’t there something that I can do myself

    Thread Starter ghantee

    (@ghantee)

    I have the cpanel login details an everything with me. Can’t I correct the issue ?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    If you login to your hosting account, you may find a message from the host explaining why the account has been suspended.

    lorro

    (@lorro)

    http://www.ghantee.com does not resolve to an IP address, so you’ll need to go into the dns zone editor in cpanel and make sure you have a cname record to point http://www.ghantee.com to ghantee.com. If not, add a record in the list.

    Your host’s techs are best placed to help you with this.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    even though the IP is screwed up, the basic issue is that your host has suspended your account. Messing with the DNS will not solve that.

    nslookup ghantee.com
    Server:		8.8.4.4
    Address:	8.8.4.4#53
    
    Non-authoritative answer:
    Name:	ghantee.com
    Address: 184.164.147.91
    
    nslookup www.ghantee.com
    Server:		8.8.4.4
    Address:	8.8.4.4#53
    
    Non-authoritative answer:
    www.ghantee.com	canonical name = www.ghantee.com.cdn.cloudflare.net.
    Name:	www.ghantee.com.cdn.cloudflare.net
    Address: 104.31.86.151
    Name:	www.ghantee.com.cdn.cloudflare.net
    Address: 104.31.87.151
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘www version of the site shows account suspended’ is closed to new replies.