• After updating wordpress core to 4.5 our Contact Forms 7 is no longer sending emails to notification emails. I’ve attempted to use SMTP plugin but still no success. I’ve check our inbox via our host’s webmail cpanel and no emails are being received.

    Additional information:
    email is being sent to @domainname.com and is being forwarded to a hotmail account. But as I have stated no email is coming into the @domainname.com. I need to resolve this we have dozens of submission a day.

    If you’d like to see the link:
    http://www.thetaplate.com/contact-us/

    Please assist us, I will keep running tests and attempt to provide addtional information.

    https://wordpress.org/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter cesgarcia

    (@cesgarcia)

    WP-Mail-SMTP Log:

    The result was:
    bool(false)
    The full debugging output is shown below:
    object(PHPMailer)#761 (75) {
    [“Version”]=>
    string(6) “5.2.14”
    [“Priority”]=>
    NULL
    [“CharSet”]=>
    string(5) “UTF-8”
    [“ContentType”]=>
    string(10) “text/plain”
    [“Encoding”]=>
    string(4) “8bit”
    [“ErrorInfo”]=>
    string(218) “The following From address failed: info@thetaplate.com : Called MAIL FROM without being connected,,,SMTP server error: Called MAIL FROM without being connectedSMTP server error: Called MAIL FROM without being connected”
    [“From”]=>
    string(19) “info@thetaplate.com”
    [“FromName”]=>
    string(28) “Theta Plate Inc. Information”
    [“Sender”]=>
    string(0) “”
    [“ReturnPath”]=>
    string(0) “”
    [“Subject”]=>
    string(48) “WP Mail SMTP: Test mail to mrit@daedalusteks.com
    [“Body”]=>
    string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
    [“AltBody”]=>
    string(0) “”
    [“Ical”]=>
    string(0) “”
    [“MIMEBody”:protected]=>
    string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.

    [“MIMEHeader”:protected]=>
    string(406) “Date: Sat, 23 Apr 2016 04:43:10 +0000
    To: mrit@daedalusteks.com
    From: “Theta Plate Inc. Information”
    Subject: WP Mail SMTP: Test mail to mrit@daedalusteks.com
    Message-ID: <687b02aef25c0b605eb4af9ce9de7a7e@www.thetaplate.com>
    X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 8bit


    [“mailHeader”:protected]=>
    string(0) “”
    [“WordWrap”]=>
    int(0)
    [“Mailer”]=>
    string(4) “smtp”
    [“Sendmail”]=>
    string(18) “/usr/sbin/sendmail”
    [“UseSendmailOptions”]=>
    bool(true)
    [“PluginDir”]=>
    string(0) “”
    [“ConfirmReadingTo”]=>
    string(0) “”
    [“Hostname”]=>
    string(0) “”
    [“MessageID”]=>
    string(0) “”
    [“MessageDate”]=>
    string(31) “Sat, 23 Apr 2016 04:43:10 +0000”
    [“Host”]=>
    string(18) “pop.thetaplate.com”
    [“Port”]=>
    string(3) “110”
    [“Helo”]=>
    string(0) “”
    [“SMTPSecure”]=>
    string(0) “”
    [“SMTPAutoTLS”]=>
    bool(true)
    [“SMTPAuth”]=>
    bool(false)
    [“SMTPOptions”]=>
    array(0) {
    }
    [“Username”]=>
    string(0) “”
    [“Password”]=>
    string(0) “”
    [“AuthType”]=>
    string(0) “”
    [“Realm”]=>
    string(0) “”
    [“Workstation”]=>
    string(0) “”
    [“Timeout”]=>
    int(300)
    [“SMTPDebug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“SMTPKeepAlive”]=>
    bool(false)
    [“SingleTo”]=>
    bool(false)
    [“SingleToArray”]=>
    array(0) {
    }
    [“do_verp”]=>
    bool(false)
    [“AllowEmpty”]=>
    bool(false)
    [“LE”]=>
    string(1) “

    [“DKIM_selector”]=>
    string(0) “”
    [“DKIM_identity”]=>
    string(0) “”
    [“DKIM_passphrase”]=>
    string(0) “”
    [“DKIM_domain”]=>
    string(0) “”
    [“DKIM_private”]=>
    string(0) “”
    [“action_function”]=>
    string(0) “”
    [“XMailer”]=>
    string(0) “”
    [“smtp”:protected]=>
    object(SMTP)#760 (13) {
    [“Version”]=>
    string(6) “5.2.14”
    [“SMTP_PORT”]=>
    int(25)
    [“CRLF”]=>
    string(2) “

    [“do_debug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“do_verp”]=>
    bool(false)
    [“Timeout”]=>
    int(300)
    [“Timelimit”]=>
    int(300)
    [“smtp_conn”:protected]=>
    NULL
    [“error”:protected]=>
    array(4) {
    [“error”]=>
    string(40) “Called MAIL FROM without being connected”
    [“detail”]=>
    string(0) “”
    [“smtp_code”]=>
    string(0) “”
    [“smtp_code_ex”]=>
    string(0) “”
    }
    [“helo_rply”:protected]=>
    string(58) “-ERR Unknown command.
    -ERR Disconnected for inactivity.

    [“server_caps”:protected]=>
    NULL
    [“last_reply”:protected]=>
    string(58) “-ERR Unknown command.
    -ERR Disconnected for inactivity.

    }
    [“to”:protected]=>
    array(1) {
    [0]=>
    array(2) {
    [0]=>
    string(21) “mrit@daedalusteks.com”
    [1]=>
    string(0) “”
    }
    }
    [“cc”:protected]=>
    array(0) {
    }
    [“bcc”:protected]=>
    array(0) {
    }
    [“ReplyTo”:protected]=>
    array(0) {
    }
    [“all_recipients”:protected]=>
    array(1) {
    [“mrit@daedalusteks.com”]=>
    bool(true)
    }
    [“RecipientsQueue”:protected]=>
    array(0) {
    }
    [“ReplyToQueue”:protected]=>
    array(0) {
    }
    [“attachment”:protected]=>
    array(0) {
    }
    [“CustomHeader”:protected]=>
    array(0) {
    }
    [“lastMessageID”:protected]=>
    string(53) “<687b02aef25c0b605eb4af9ce9de7a7e@www.thetaplate.com>”
    [“message_type”:protected]=>
    string(5) “plain”
    [“boundary”:protected]=>
    array(3) {
    [1]=>
    string(35) “b1_687b02aef25c0b605eb4af9ce9de7a7e”
    [2]=>
    string(35) “b2_687b02aef25c0b605eb4af9ce9de7a7e”
    [3]=>
    string(35) “b3_687b02aef25c0b605eb4af9ce9de7a7e”
    }
    [“language”:protected]=>
    array(19) {
    [“authenticate”]=>
    string(35) “SMTP Error: Could not authenticate.”
    [“connect_host”]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    [“data_not_accepted”]=>
    string(30) “SMTP Error: data not accepted.”
    [“empty_message”]=>
    string(18) “Message body empty”
    [“encoding”]=>
    string(18) “Unknown encoding: “
    [“execute”]=>
    string(19) “Could not execute: “
    [“file_access”]=>
    string(23) “Could not access file: “
    [“file_open”]=>
    string(33) “File Error: Could not open file: “
    [“from_failed”]=>
    string(35) “The following From address failed: “
    [“instantiate”]=>
    string(36) “Could not instantiate mail function.”
    [“invalid_address”]=>
    string(17) “Invalid address: “
    [“mailer_not_supported”]=>
    string(25) ” mailer is not supported.”
    [“provide_address”]=>
    string(54) “You must provide at least one recipient email address.”
    [“recipients_failed”]=>
    string(45) “SMTP Error: The following recipients failed: “
    [“signing”]=>
    string(15) “Signing Error: “
    [“smtp_connect_failed”]=>
    string(22) “SMTP connect() failed.”
    [“smtp_error”]=>
    string(19) “SMTP server error: “
    [“variable_set”]=>
    string(30) “Cannot set or reset variable: “
    [“extension_missing”]=>
    string(19) “Extension missing: “
    }
    [“error_count”:protected]=>
    int(3)
    [“sign_cert_file”:protected]=>
    string(0) “”
    [“sign_key_file”:protected]=>
    string(0) “”
    [“sign_extracerts_file”:protected]=>
    string(0) “”
    [“sign_key_pass”:protected]=>
    string(0) “”
    [“exceptions”:protected]=>
    bool(true)
    [“uniqueid”:protected]=>
    string(32) “687b02aef25c0b605eb4af9ce9de7a7e”
    }
    The SMTP debugging output is shown below:
    2016-04-23 04:43:10 Connection: opening to pop.thetaplate.com:110, timeout=300, options=array (
    )
    2016-04-23 04:43:10 Connection: opened
    2016-04-23 04:43:10 SMTP -> get_lines(): $data is “”
    2016-04-23 04:43:10 SMTP -> get_lines(): $str is “+OK Dovecot ready.

    2016-04-23 04:43:10 SERVER -> CLIENT: +OK Dovecot ready.
    2016-04-23 04:43:10 CLIENT -> SERVER: EHLO http://www.thetaplate.com
    2016-04-23 04:43:10 SMTP -> get_lines(): $data is “”
    2016-04-23 04:43:10 SMTP -> get_lines(): $str is “-ERR Unknown command.

    2016-04-23 04:46:10 SMTP -> get_lines(): $data is “-ERR Unknown command.

    2016-04-23 04:46:10 SMTP -> get_lines(): $str is “-ERR Disconnected for inactivity.

    2016-04-23 04:46:10 SMTP -> get_lines(): $data is “-ERR Unknown command.
    -ERR Disconnected for inactivity.

    2016-04-23 04:46:10 SMTP -> get_lines(): $str is “”
    2016-04-23 04:46:10 SERVER -> CLIENT: -ERR Unknown command.
    -ERR Disconnected for inactivity.
    2016-04-23 04:46:10 SMTP ERROR: EHLO command failed: -ERR Unknown command.
    -ERR Disconnected for inactivity.
    2016-04-23 04:46:10 SMTP NOTICE: EOF caught while checking if connected
    2016-04-23 04:46:10 Connection: closed
    2016-04-23 04:46:10 The following From address failed: info@thetaplate.com : Called MAIL FROM without being connected,,,SMTP server error: Called MAIL FROM without being connected

    Thread Starter cesgarcia

    (@cesgarcia)

    Seriously? No reply? We paid for this plugin and no one is assisting us, why?

    Anyways, I’ve finally successfully sent an email with wp-smtp-plugin but contact forms still does not send out emails. Please help

    I have the same problem! I cannot receive mail to @mydomain.it
    I hope that someone will find a solution

    I replied to another thread… I had the same issue for about 3 years now. I used the Mail section Additional Headers with:

    BCC: myaddress@addy{dot]come

    to at least get an email delivered to me. Just about a month ago I started to receive emails from CF7 without BCC option. Weird. I was told that the initial problem was with my hosting (but nothing has changed then, and now…so what gives?)

    I stopped digging into it because I found the workaround solution. Not one person could give me an answer or solution. So, BCC was my only option.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Email not being sent’ is closed to new replies.