Expiration time off by 6 hours

  • Resolved eric3d

    (@eric3d)


    8 years ago

    Hi Malcolm,
    We noticed that patrons were able to make reservations after the cut-off time (which is set to 3 hours prior to performance start. I double-checked the database and confirmed that the expiration time for our 14:00 performance is 11:00. I monitored the box office page through the day and reservations were available until around 17:00. I also confirmed that WordPress timezone was set correctly. Any idea of what else can be causing this?

    https://wordpress.org/plugins/stageshow/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Malcolm

    (@malcolm-oph)

    8 years ago

    It’s not clear from your message how exactly you were testing this feature which may be relevant. Can you be a bit more specific exactly how you did your testing please?

    Plugin Author Malcolm

    (@malcolm-oph)

    8 years ago

    It should be noted that the expire time can be extended if the user is logged in with the relevant capabilities when the box-office page is loaded.
    The default is for the time to be extended by 24 hours (defined by the MJSLIB_ADMIN_EXPIRETIMEOFFSET constant) when logged in.

    Thread Starter eric3d

    (@eric3d)

    8 years ago

    I monitored the box office page on my phone, refreshing the page roughly every half hour. That day’s show was still available at 16:00 (5 hours after expiration) and was gone when I checked a little after 17:00 (6 hours after expiration).

    The phone was not logged into WordPress and no items were in the trolley.

    Plugin Author Malcolm

    (@malcolm-oph)

    8 years ago

    I’ve retested the code on my trial server and the expiry times all worked OK.

    You’ll need to convince yourself that the page really is being reloaded from the server, and is not being cached somewhere along the line. How sure are you that it is not a caching issue?

    Plugin Author Malcolm

    (@malcolm-oph)

    8 years ago

    No response after 1 week … assumed resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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