Date and Time not showing in Emails

  • Resolved foxglove666

    (@foxglove666)


    8 years ago

    Hi All,

    can someone please look at this. I’ve been using this plugin, which is amazing by the way, and it’s due to go live on a clients site today.

    everything was working fine then today when i tested it the date and time chosen for the reservation wasn’t shown on the admin or customer email.

    I’ve checked the short code {date} and it’s present on the templates and I’ve cleared the date format in case that caused issues but still cant get it to work.

    Any ideas?

    https://wordpress.org/plugins/restaurant-reservations/

Viewing 3 replies - 1 through 3 (of 3 total)
  • NateWr

    (@natewr)

    8 years ago

    Hi foxglove666,

    When you say you “cleared the date format”, what exactly do you mean? The date format that is used in the notification emails is taken from your overall WordPress settings. If you set it to an empty or invalid string, that could cause problems.

    You can set the date and time formats by going to the Settings > General page in your WordPress admin area (this is the overall settings page, not the one specific to your Bookings). Choose one of the pre-set options for the date and time format.

    If that doesn’t solve the problem, it’s likely a theme or plugin conflict. Switch to a default theme and deactivate all other plugins, then start reactivating them one-by-one until you find the source of the problem.

    Thread Starter foxglove666

    (@foxglove666)

    8 years ago

    I found the issue,

    I activated
    WP Date Remover plugin
    which must conflict somehow and remove the date. Any chance you can fix this in a future release as I quite like hiding dates on posts etc

    Thanks
    David

    NateWr

    (@natewr)

    8 years ago

    Hi David,

    Unfortunately this is an issue caused by the WP Date Remover plugin and will need to be fixed on their end.

    A plugin like that is almost guaranteed to cause problems with other plugins, but they should at least be able to limit it’s effects a bit better.

Viewing 3 replies - 1 through 3 (of 3 total)
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