Hello.
If you are having issue with receiving emails, but new bookings exist in the Booking Listing page in admin panel, then please check these items:
1) Please try to set in the field “From” instead of visitor email shortcode, your email. The same email that you set in the field “To”.
2) Sometimes mail servers block emails, if the address “From” different from the domain of website, from where this email was sending. Its not really depend from the Booking Calendar. So please open the Booking > Settings > Emails page and recheck that field “From”, its have to the same as your website domain. For example: info@your-server.com and not like this your_email@gmail.com
3) If you do not receive emails at all in any cases then please check this troubleshooting instruction http://wpbookingcalendar.com/faq/no-emails/ (the most probably you need to check the point from this instruction).
If you can not submit new booking at booking form at all, then please recheck your page for any JavaScript errors and try to fix them. Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
Otherwise, please send the link to the page with booking form to test it.
Kind Regards.
