ALO Settings page not accessible

  • vincentbauer

    (@vincentbauer)


    8 years ago

    Hello there,
    first of all, thanks for this great plugin and your ongoing support.
    I’ve been using it for years and I’m pretty happy withit.

    ALmost.

    Since the update from 2.5.03 to 2.8.1
    I can no longer access the native ALO dashboard pages, like “subscribers” or “Settings”
    When I click on them, I get redirected to the homepage. This sounds like some permalink or .htacces problem, therefore, here my configuration:

    .htaccess (standard)

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Permalinks /%category%/%postname%/ (if thats of any help)

    I am using the x-translate plugin (however deactivation doesnt solve the problem)

    I’m suprised that no one had this problem yet, or maybe I didn’t find it.
    However I would appreciate any help or idea where to look for the problem, if its some misconfiguration of mine.

    Have a nice day,
    Vincent

    https://wordpress.org/plugins/alo-easymail/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author eventualo

    (@eventualo)

    8 years ago

    Can you temporary disable all other plugins and use a default theme? It could be a conflict with one of them.
    Are you using any plugin that manages user access?

    Thread Starter vincentbauer

    (@vincentbauer)

    8 years ago

    Hello,

    Thank you for your answer.
    I mirrored my page,
    disabled all plugins and chose another theme.
    What I found out is, that the redirection to the front page derives from my theme. I must have programmed it years ago and forgot it. 🙂

    So, after choosing another theme, it is a 404, that I get now.

    So the problem sadly still persists.

    Any idee?

    thx

    Thread Starter vincentbauer

    (@vincentbauer)

    8 years ago

    Doesn’t anyone have the same issue?

    I can’t access the “settings” and the “subscribers” page in the dashboard.
    it returns a 404, trying to access the link:

    WORDPRESS/wp-admin/alo-easymail/pages/alo-easymail-admin-subscribers.php

    Any help would be really appreciated

    Plugin Author eventualo

    (@eventualo)

    8 years ago

    Did you check that the files exist? Maybe you can try to re-install the plugin, just in case some files were lost or corrupted.

Viewing 4 replies - 1 through 4 (of 4 total)
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