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  • Jane

    (@jstepak)

    We solved this issue for our client by going into the “Mx Entry” tool in the cPanel, selecting the domain from the Domain dropdown, and selecting “Remote Mail Exchanger” and clicking “Change”.

    We also added the Google server MX Records but that does not seem to be necessary as they should be set on the Google Apps side or the email wouldn’t be working. The most important part is setting “Remote” vs. “Local”.

    Not sure if this will fix your issue, but it’s worth a try.

    Good luck!

    Thank You @jstepak Thats works

    • This reply was modified 7 years, 5 months ago by kevinimm.
Viewing 2 replies - 1 through 2 (of 2 total)
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