No email message after backup

  • Resolved jr2016

    (@jr2016)


    8 years, 1 month ago

    Hello,

    after I am starting / making a backup (after its finished) I am not getting any mail message.
    I have added in backup settings an email and it has worked before on my hoster some weeks / days. But now it has stopped working.

    I have discussed with my hoster and he dont know where the issue could be.
    He told me everything is fine.

    Can somebody explain me where can I check see or what to do why I am getting no more an email message aftter a susccesfully created backup by the plugin.

    Thanks!

    https://wordpress.org/plugins/backupwordpress/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    8 years ago

    I’m going to check into the function behind that message that is sent – but can you see if you have any problem receiving other messages from your WordPress admin?

    I just wonder if you have a larger issue with mail deliverability, which is a pretty large issue for WordPress messages sometimes.

    Thanks,
    Kat

    Thread Starter jr2016

    (@jr2016)

    8 years ago

    Hi,

    but can you see if you have any problem receiving other messages from your WordPress admin?
    => Yes, its working normally.

    I have checked with my hoster, everything is from server fine.
    I am using now WordPress SMTP Plugin for sending backup info emails, this works fine.

    But it has worked earlier without WordPress SMTP Plugin.
    I have also another wordpress site installation on same server hoster and there its working normal, fine the email sending.

    These are the infos I have for you.
    If you will have any idea, let me know pls.

    Thanks!

    Thread Starter jr2016

    (@jr2016)

    8 years ago

    Hi,

    one more information, pls check following:

    Test your plugin with combination wordpress plugin “simple history” and or “duplicate posts”,
    I think, it looks like email will no more work after installing these plugins, these plugin combination, but I am not 100% sure.

    Thanks!

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    8 years ago

    Thank you for the additional notes – I will check those interactions.

    What sometimes happens is that email programs see frequently delivered messages as spam over time – so your program could have blackballed specific messages that come from WordPress with the same/similar subject lines. That would be why the SMTP worked to bypass it, as your email provider saw it as being delivered from a different source even if it had the same/similar subject line.

    Unfortunately that’s a fun side effect with WordPress is that sometimes there are different email-related deliverability issues. 🙁

    I’ll mark this as resolved for now.

    Kat

Viewing 4 replies - 1 through 4 (of 4 total)
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