This email address does not belong to the same domain as the site.

  • DannyMe

    (@dannyme)


    8 years, 1 month ago

    One of my clients didn’t receive a ton of emails that were sent by Contact Form 7, which costed them a lot of money. It turned out that since a recent Contact Form update, you are not allowed anymore by the plugin to send emails from an email address that is not hosted on the same domain name as the wordpress installation.

    Why?

    Personally, I think this totally sucks. First of all, it is up to the server administrator and not the developer of a WordPress plugin to set this kind of limitations.

    Now the problem is, we cannot easily set up the plugin anymore, because the server is rejecting all email from the WordPress domain name because this domain name is not set up at all as a mail service or domain name where emails can be sent to. Do we really need to set up an email service and working email box on the domain name itself, to get a simple plugin working?!

    Please, rollback this change to the plugin. Or at least give a simple possibility to override this setting. This is no good at all.

    https://wordpress.org/plugins/contact-form-7/

Viewing 6 replies - 1 through 6 (of 6 total)
  • sock2me

    (@sock2me)

    8 years, 1 month ago

    I agree – totally screwed up many of my sites. FIX THIS PLEASE!!!!

    keithcobby

    (@keithcobby)

    8 years, 1 month ago

    I’m experiencing a similar pain;

    I receive the inbound form emails into my respective Google Apps G Mail accounts but the responder received by the customer comes from what I perceive to be from my ‘not used’ default mail box from my hosting site eg. eurotech@box123.bluehost.com instead of a nice clean email address.

    Its as if the CF7 instruction has some overriding obligation to the hosted mailbox.

    Thread Starter DannyMe

    (@dannyme)

    8 years, 1 month ago

    Hi Keith,

    In your case you can solve the issue with adding a reply-to header. This can be set up in CF7.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    8 years, 1 month ago

    You all have a completely wrong idea. Contact Form 7 plugin doesn’t set such limitations.

    because the server is rejecting all email from the WordPress domain name

    Correct. It’s your server that is rejecting them.

    Read Best Practice to Set Up Mail if you want to know why they do so.

    memographer

    (@memographer)

    8 years, 1 month ago

    Had the same issue… found this article – http://kb.cf7skins.com/contact-form-7-configuration-validator/

    Scroll down to the paragraph ‘This email address does not belong to the same domain as the site’.

    I’ve entered noreply@mywebsite.com into ‘FROM’ field settings. That fixed the problem.

    keithcobby

    (@keithcobby)

    8 years, 1 month ago

    Thanks DannyMe. After further research I have elected to use the Mail 2 option in CF7 to respond to the customer and leave the Mail 1 for delivery internally. I am also playing with Postman SMTP to try and get some control over using alias Gmail addresses but am not having much luck.

Viewing 6 replies - 1 through 6 (of 6 total)
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