New posts not displaying for selection, halted *send*

  • Sujiwan

    (@sujiwan)


    8 years, 1 month ago

    I only started using MailPoet two weeks ago to alert about blog updates and successfully sent 2 standard newsletters to 26 people. (I use the Magazine Basic theme).

    Yesterday, trying to use Standard again, I was unable to view more than 20 posts from the scroll list–and they were oldest posts on the blog. This did not occur the previous 2 times–I was able to choose any post then.

    I thought to try Automatic which did allow me to select from the newest post (and older ones). I set up a newsletter to be mailed to the same list of 26 at 10 am. It never sent the mail–it is still under the category *sending*. I tried toggling to a different later hour on the same day, but that hasn’t worked either. I use Hostgator mail service.

    I have checked any installed Plugin updates that have occurred over the last 7 days:
    comment notifier-5 days ago
    custom menu wizard-1 day ago
    Image Widget-3 days ago
    Jetpack-7 days ago
    photo gallery-1 week ago

    I prefer the control of using the Standard Newsletter and am at loss as to what the problem might be.

    https://wordpress.org/plugins/wysija-newsletters/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Sujiwan

    (@sujiwan)

    8 years, 1 month ago

    I want to add that I made a test mailing list and tried to see if a test Standard form newsletter would go through the entire mail process. I scheduled for immediate mail out and the stats are “The last batch of e-mails should start sending automatically in the next few minutes”.

    If I click on Don’t wait and sent right now I get a message Sending Batch of e-mails: Queue is empty!

    Meanwhile, this test newsletter has been added to the “Sending…” limbo.

    Thread Starter Sujiwan

    (@sujiwan)

    8 years, 1 month ago

    Update:
    Using Firefox 45.0, Standard newsletter, drag and drop posts, only the oldest 20 posts ever show in the selection box. It refuses to load any more.

    If I go to Safari and launch my WordPress blog from there and a standard Wordpoet newsletter, it will also only show the oldest posts, BUT if I wait and wait… eventually it will load all published posts and I can select the newest. So, I can send out a standard newsletter with the latest posts only if I switch browsers.

    Wysija

    (@wysija)

    8 years, 1 month ago

    Hi,

    You’ll need to wait for the older posts to load. There may be a plugin conflict causing them to delay, but it’s likely caused by your browser.

Viewing 3 replies - 1 through 3 (of 3 total)
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