Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter margjordan

    (@margjordan)

    Meant to say I am using Download Monitor.

    Thread Starter margjordan

    (@margjordan)

    Using another plugin successfully, so no need to respond.

    Plugin Contributor Barry Kooij

    (@barrykooij)

    Sorry to hear that but thanks for letting us know 🙂

    Was there any resolution to this? I’m getting the same error. It’s weird, when I upload a file using Download Monitor, the ID #s are off by one.

    http://imgur.com/rGU5QbD

    Here’s the page where the issue is reproducing:
    http://www.kwaddle.com/blog/index.php/austin-summer-camp-guide-2016/

    I think I’ve figured out a hack to my problem. my problem being that the file IDs are incorrect when using the Download Monitor plugin. To work around the problem here is what I did:

    1.) on my amazon AWS server, there is a .htaccess file being created in the dlm_uploads directory that had an entry to “deny all”, this was blocking direct access to the file, so I removed the “deny all” in the file.

    2.) now I am able to access my file directly, which isn’t ideal, but at least users can now download the file.

    I know this is hacky, but I wasn’t sure how else to get the plugin to work. Any suggestions would be greatly appreciated.

    Plugin Contributor Barry Kooij

    (@barrykooij)

    I replied to the post you created. In future cases please open a new tickets like you did and refer to older ones you might think are related. Try to avoid posting to topics that are months old.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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