I’ve deleted the files and re-uploaded them and still the same bug occurs. I can’t help but notice the plugin updated itself about 14 hours ago. Did the developers test it properly before rolling it out?? And how do I go about rolling it back to the version that actually worked?
Actually “SmartyPants” – forget it!!
This plugin fails every time an update is installed to either WordPress or to the Document Manager Plugin itself. Going through all the previous support requests (when the plugin removes download links – yes it’s that common!) the general attitude of SmartyPants seems to be – buy first, support later.
Now… Because I wasn’t born yesterday – I’m not buying your plugin. It doesn’t work! Why should I pay for nothing?? It would make more sense to set fire to my bank, at least I’d actually get something out of it – a prison sentence!
Hi james, this is now fixed in 2.6.0.5. In the future when posting support in the wordpress forums its best to give a little more time then 5 hours for free support requests. With such a popular plugin we try to maintain this forum the best we can, usually 24-48 hours is the normal response time when requesting free support. Premium members have the choice to go right to our website and get instant support with tickets. Please review the wordpress forums rules. Thanks! and have a great day
https://codex.wordpress.org/Forum_Welcome
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
I wouldn’t say anything was necessarily breached in the forum welcome. It’s just a rule of thumb to be as nice as you can if you’re asking for help.
