Support » Plugin: Awesome Surveys » Error 200 keeps showing up.

  • Resolved dvalensi

    (@dvalensi)


    Everytime someone wants to fill in the survey we have on our site, the response is the following: There was an error. The error status code is: 200 The error message is: OK

    Sometimes, when I try it from my user, it works, but most of the time it doesn’t. I was using WP Super Caché plugin and I felt like it had something to do with it, but I deleted it and it still happens.

    Anything else I can try? We need this survey to be available asap

    Thank you!

    https://wordpress.org/plugins/awesome-surveys/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to a default WordPress theme such as WordPress [Twenty Sixteen Theme](https://wordpress.org/themes/twentysixteen) and disable all plugins except for Awesome Surveys (this includes any plugins in “Must-use” or “Drop-ins” if they exist). If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Kind regards,

    Thread Starter dvalensi

    (@dvalensi)

    Thank you for your reply! I found an alternative solution. Apparently if users are logged in, the error stops showing up. It’s not the best way to solve the issue, but the survey was already online so I had to look for the quickest way to fix it. Hope it helps other users!

    Thanks again! The plugin is great.

    Cheers,
    Dani.

Viewing 2 replies - 1 through 2 (of 2 total)
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