Doesn't open when clicking mobile menu in Divi Builder

  • Resolved dpsumner1289

    (@dpsumner1289)


    8 years, 2 months ago

    Hi, I am using the popup maker basically just so that clicking a menu item will open up a contact form. My website uses the Divi Builder by Elegant Themes. For some reason, clicking the menu item when on a mobile device/tablet, inside the default Divi mobile menu, does not activate the popup. I’ve checked the menu item, and it keeps its “popmake” class that I’ve added to it, however it does not show up. There is no z-index issue here, and I also have it opening when clicking an icon in the footer, which works fine on a mobile or tablet screen. There are no JavaScript errors that I can see via Chrome Inspector. Please advise.

    https://wordpress.org/plugins/popup-maker/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    8 years, 2 months ago

    @dpsumner1289 – This is because Divi doesn’t use the same menu for desktop and mobile. They copy the desktop links and render a second menu that doesn’t have any of the classes of the desktop. In this case you need to look at the source and get the
    <li> css ID that is assigned to the menu item you want. You can add it to the Click Open Settings -> Extra Selectors field on the popup editor.

    Hope that helps.

    Thread Starter dpsumner1289

    (@dpsumner1289)

    8 years, 2 months ago

    Hi,

    This is not the reason that it is not working. The class was being added to the list element in the mobile menu, as I stated in the initial question. However, just for kicks, I tried your solution, and it did not work. Is there some kind of script clashing that may be going on here?

    Plugin Author Daniel Iser

    (@danieliser)

    8 years, 2 months ago

    @dpsumner1289 – You can google “popup maker divi theme” and you will see this is a very well known and discussed issue.

    Specifically this thread here.

    Here is the Issue Outline & proposed patch as well as response from Divi Team mentioned.

    We have had users report mixed results with adding their own JS trigger as well as using Extra selectors which is why I proposed trying it.

    Hope that helps, but unfortunately at this time, the issue cannot be resolved on our end. Divi is not the only theme that clones the menu like this but is one of the few that prevents other click actions like ours.

Viewing 3 replies - 1 through 3 (of 3 total)
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