iwdspiderwoman
what is your directory structure like? do you have an index.php file at the root of your space? could you maybe share a screenshot of the directory listing?
public_html (root) – site at this level backups up correctly
-domain1 the plugin backups up this site as well as all others under root
–wp-content
–wp-includes
–wp-admin
–all wp root files
-domain2 (ditto)
–wp-content
etc
RE: index.php – each of my installations of WP has one
Same for me – on two hostings, the whole root files with other installations get included in the backups, and not just the folder where the actual installation is.
In my installation there is also a index.php file in the root (from a typo3 installation which is installed there)…
thanks for confirming. We are working on a fix.
in the meantime, could you try setting HMBKP_ROOT to the path to your WP install in your wp-config.php file and let me know if that fixes the issue?
Adding define( 'HMBKP_ROOT', dirname( __FILE__ )); to wp-config.php seems to fix the issue for me, thanks.
When I go to my sites on BlueHost, I now get this error: BackUpWordPress will not work on this site: PHP Version 5.2.17 is unsupported. I’ve had to disable to plugin (by renaming via FTP) in order to get the site back up again.
I was able to reconfig PHP to 5.4 and then get back into the sites. Not sure why it reverted to an older version of PHP.
I had tried setting the root in the wp-config but didn’t have success. I may not be putting the correct information in between the single quotes.
When you go to the Server Info screen, Site Root Path says: /home/myrootdomain/public_html
Since that is not correct, I added:
define( ‘HMBKP_ROOT’, ABSPATH . ‘myotherdomain/’ );
Now when I go to the plugin screen I get: Your site root path /home/myrootdomain/public_html/myotherdomain/myotherdomain/ isn’t readable.
Hi there – for those of you with the site root path unreadable issue, we have a beta available that we are hoping will fix this one. If any of you would like to test this, you can find it here:
https://downloads.wordpress.org/plugin/backupwordpress.3.4.4-beta.zip
Also @iwdspiderwoman? It sounds like you have some other stuff going on – if that is still happening you might want to open your own ticket so we can help you troubleshoot it further.
Kat
Thanks Kat!
I have replaced the plugin on three of my sites (one root and two add-on domains) on a shared account. All three were able to successfully backup files without getting directories they shouldn’t.
My other unrelated issues were already taken care of.
That is great news @iwdspiderwoman – thank you for checking back in to let us know!
