"there was a problem with the request" Pop-up

  • Resolved zhadum59

    (@zhadum59)


    8 years, 2 months ago

    Hi,

    The plugins works fine for some subscribers, but for for some others there’s a pop-up that says “there was a problem with the request” (and they can’t subscribe, and of course no trace of them in the database).

    Any idea of what causes this ? I bet I’m missing some parameter, but I can’t figure out which one…

    Thx in adavnce !

    https://wordpress.org/plugins/email-subscribers/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author storeapps

    (@storeapps)

    8 years, 2 months ago

    Hi,

    Are you using latest version of Email Subscribers i.e. v3.0.1?
    Can you please de-activate and then re-activate plugin once and then have a check?

    Also, when you say “I bet I’m missing some parameter”, have you modified plugin code due to which you are suspecting this?

    Thread Starter zhadum59

    (@zhadum59)

    8 years, 2 months ago

    Hi,

    Yes, I’m using the lateste version. I didn’t edit any part of the plugin code.

    Will I lose all subscribers if I deactivate/reactivate the plugin? (100+ subcribers to this day)

    Plugin Author storeapps

    (@storeapps)

    8 years, 2 months ago

    Hi,

    Upon deactivating/reactivating the plugin, you won’t loose your subscribers list.

    Thread Starter zhadum59

    (@zhadum59)

    8 years, 2 months ago

    Hi,

    deactivating/reactivating didn’t seem to do anything, still got that damn pop up :/

    Here’s a screencap (sorry for all the french, your module is on the right, titled ‘recevoir les mises à jour’)

    http://hpics.li/a1f580a

    Plugin Author storeapps

    (@storeapps)

    8 years, 1 month ago

    Hi,

    Can you please have a check with only Email Subscribers (v3.1) plugin active (rest all plugins de-activated) and then have a check with the functionality and let us know if then it is working or not.

    loosefast

    (@loosefast)

    7 years, 2 months ago

    WP-SpamShield check “Disable anti-spam for miscellaneous forms.” worked for me.

    Plugin Author Icegram

    (@icegram)

    7 years, 2 months ago

    Hi @loosefast,

    Thank you for sharing your views.

Viewing 7 replies - 1 through 7 (of 7 total)
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