PDF Vouchers, not showing recipient name or message | WordPress.org

Resolved vinnos82
(@vinnos82)

8 years, 2 months ago

Version of EDD PDF: 1.5.1

We have a months worth of purchased vouchers without ‘recipient name’ or ‘recipient message’

Please see screenshot: https://goo.gl/V7mzgv
See payment details: https://www.mondo-organics.com.au/wp-admin/edit.php?post_type=download&page=edd-payment-history&view=view-order-details&id=1812

See voucher screenshot: https://goo.gl/2WOFvX

See voucher template as set up and specified by your instructions:
https://goo.gl/VwrP9P

How do we rectify this? Or reclaim the recipient names and messages that were entered during user purchase?

It can’t be that the EDD PDF plugin would be released with this major flaw.

Please assist.

https://wordpress.org/plugins/easy-digital-downloads/

Viewing 1 replies (of 1 total)

Plugin Contributor Pippin Williamson
(@mordauk)

8 years, 2 months ago

I’ll be happy to help track down the issue for you.

However, as PDF Vouchers is a commercial extension sold through our website and WordPress.org’s policies do not permit us to provide support for commercial plugins here on the WordPress.org forums, I have to ask that you submit a support ticket through our website: https://easydigitaldowloads.com/support

We’ll do our absolute best to get the problem resolved for you.

Viewing 1 replies (of 1 total)

The topic ‘PDF Vouchers, not showing recipient name or message’ is closed to new replies.

In: Plugins
1 reply
2 participants
Last reply from: Pippin Williamson
Last activity: 8 years, 2 months ago
Status: resolved