500 Internal Server Error during package import

  • Resolved Marcoevich

    (@marcoevich)


    8 years, 2 months ago

    Using latest version of Duplicator, WordPress 4.1.9 and PHP version 5.5.31 to create the package

    I get 500 internal server error during extraction of the package with installer.php. Check: http://piclair.com/data/rj7ti.jpg

    The log files aren’t any useful. They contain no error message or other useful information.

    Do you have any idea why this happens? Is Duplicator incompatible with WordPress 4.1.9 or is there another problem here?

    Thx..!

    https://wordpress.org/plugins/duplicator/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Cory Lamle

    (@corylamleorg)

    8 years, 2 months ago

    I haven’t had any problems with the latest version of the plugin on the latest WP. You may want to check your Apache or PHP logs they may have some clue about the 500. The FAQ has a small topic on 500 errors as well…

    jlgill

    (@jlgill)

    7 years, 1 month ago

    Well, it is a year later than this original post, but I also am getting an internal server error upon extraction. I am at WordPress 4.7.3, Apache 2.4.16, PHP 5.6.30 and MySQL 5.6.33 upon creation of the package. The migration server is at Apache 2.2.31, PHP 5.6.29 and MySQL 5.6.32. Do both servers need to at least be at the same level of the creation server?

    jlgill

    (@jlgill)

    7 years, 1 month ago

    In checking the server error log file, it’s referring to Zend Guard Loader, but I don’t know if this applies to the duplicator installer.

    davidtheprogrammer

    (@davidtheprogrammer)

    7 years, 1 month ago

    I am also getting an internal 500 error during the deployment phase of the process. I have an identical setup to @jlgill and I’m baffled right now

    jlgill

    (@jlgill)

    7 years, 1 month ago

    I basically had to do a manual migration. I also think it has something to do with the .htaccess file but I didn’t have the time to investigate. Installer.php did initiate and unzip the files and created tables but it never made it to step two. Sorry I can’t help you more @davidtheprogrammer.

    davidtheprogrammer

    (@davidtheprogrammer)

    7 years, 1 month ago

    I checked the installer.log file as well, it said Step 1 completed. but the tables look too few. I think I’ll have to do it manually as well. I’m tired

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘500 Internal Server Error during package import’ is closed to new replies.