Hi jackoneill,
What version of PHP are you using on your server? This sounds like it could be a PHP error as I’m not able to reproduce this on PHP 5.4+
If you can post the error here and I’ll take a look.
Cheers,
Josh
Thread Starter
Slavek
(@jackoneill)
Hey jkohlbach
I use PHP 5.4.
This is when the plugin is active
http://pasteboard.co/1hhfMe82.jpg
and when it’s deactivated
http://pasteboard.co/1hhhcSRG.jpg
Hey jackoneill,
Thanks for that. Looks like it might be a JS error on the page.
If you enable the plugin, then goto your editor like in the screenshot, right click somewhere on the page and click Inspect (Chrome/Firefox/Safari will have this).
You will then see a window, click on the Console tab and see if there are any errors there. Paste them here if you can.
This is sounding like it’s a JS error based on a conflict with either the theme or another plugin.
Cheers,
Josh
Thread Starter
Slavek
(@jackoneill)
http://travelsurfrepeat.com/cs/wp-content/plugins/thirstyaffiliates/js/thirstyPickerHelper.js?ver=4.4.2 Failed to load resource: the server responded with a status of 404 (Not Found)
http://travelsurfrepeat.com/cs/wp-content/plugins/thirstyaffiliates/images/icon-aff.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://travelsurfrepeat.com/cs/wp-content/plugins/thirstyaffiliates/thirstymce/editor_plugin_src.js?wp-mce-4208-20151113 Failed to load resource: the server responded with a status of 404 (Not Found)
tinymce.min.js:4 Failed to load: http://travelsurfrepeat.com/cs/wp-content/plugins/thirstyaffiliates/thirstymce/editor_plugin_src.js
Yes, it looks like that. But for example these are the files on ftp
http://pasteboard.co/1izbh9cY.jpg
Should I reinstall it? I’m not able to export settings, after clicking on export in settings, there is no code to copy. So after reinstall I would have to edit all of the links manually again?
Hi jackoneill,
You should be fine to re-install it.
But can I ask, are your permissions set properly on your wp-content and wp-content/plugins folders and files?
Could be different for your server, but generally speaking you should have:
Directories: 755
Files: 644
And the user and group owner should be the same as the WordPress core files.
Sometimes this can get messed up if the FTP user isn’t the same user/group that owns the rest of the files and then you can get all sorts of crazy things happening.
See if deactivating, deleting and reinstalling ThirstyAffiliates via the WordPress plugin area in your dashboard helps. Your links will remain in the database.
Thread Starter
Slavek
(@jackoneill)
That’s weird…
I deactivated the plugin, uninstalled and installed again and the problem still remains. My permissions are 755 for directories and 644 for files.
Hi jackoneill,
Any different between the file owners of this and other files throughout the system?
Basically the web server can’t read those files which is why it can’t be included.
Eg. it thinks this file doesn’t exist (http://travelsurfrepeat.com/cs/wp-content/plugins/thirstyaffiliates/js/thirstyPickerHelper.js) when, if you have your plugin installed, should be there.
Might be worth talking to your host if the problem continues as this could be happening to other plugins too!
Cheers,
Josh
