Not receiving notifications? Read this first!
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Hi, and thank you for installing bbPress Notify (No-Spam), bbpnns for short.
If you aren’t receiving any notifications, please make sure to follow the troubleshooting steps below before posting a support request.
- Verify that WP is sending out regular admin emails (test the ‘Forgotten Password’ link to be sure)
- Check that ‘Administrator’ role is set for both topics and replies under Admin -> Settings -> Forums -> Email Notifications
- Uncheck every other role so your users don’t get the test messages
- Use 2 different Admin accounts – one for the topic author and another to check notifications. This is because authors no longer get notified of their own posts as of version 1.9.4
- In the Admin area, create a regular forum, and a new topic within that forum
- Make sure ‘Send Notification’ checkbox is checked when publishing the new topic via Topics -> Add New. Note that clicking the Update button on existing Topics/Replies will have the same effect, provided that the ‘Send Notification’ checkbox is checked.
- Check your spam folder for the messages.
Cheers,
Vinny
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Viewing 11 replies - 1 through 11 (of 11 total)
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