Can't log in to admin & WP doesn't recognise me

Viewing 4 replies - 1 through 4 (of 4 total)
  • neotechnomad

    (@neotechnomad)

    8 years, 3 months ago

    First, contact your host (Bluehost?) and inform them of your issue. They should be able to reset everything for you.

    Kailash

    (@kailash1)

    8 years, 3 months ago

    Since you don’t know how to change password from database directly, you have only one option to contact your host to reset the password for you.

    CPC Mike

    (@homergz)

    8 years, 3 months ago

    Try logging in with a different browser. If that works clear your cookies/cache and try again with your preferred browser.

    Otherwise you can change your password via phpMyAdmin rather easily:

    https://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin

    Thread Starter Petra737

    (@petra737)

    8 years, 3 months ago

    Thank you all for the advice.

    Bluehost were in fact able to sort it out for me. I didn’t realise they could do that for WordPress and I was told the other day on a previous support chat that they only did the most basic coding. But now I know to go to them as a first port of call in future.

    Thanks again 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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