• Hi Jordy,

    First up thanks for this amazing plugin. In the main it is working brilliantly for me. I have however come across a small issue. One I thought was resolved by Jeremy’s woocommerce picturefill fix. The problem I see is that when switching between variations sometimes it loads up the retina image othertimes I get a blurry image. It seems to be whenever I switch to a third variation.

    Using your debug mode I noticed something strange in that the log file shows that it is looking for an image with @2x@2x.jpg instead of @2x.jpg

    The exact message in the log is

    2016-01-04 22:56:43: Retina file at '/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/The_Avengers-UK_ONLY-500x500@2x@2x.jpg' does not exist.

    As I mentioned it does not happen on every variation, and if I refresh and view select the variations in a different order then the issue occurs on different ones.

    Any help appreciated.

    Ian

    https://wordpress.org/plugins/wp-retina-2x/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    The problem I see is that when switching between variations sometimes it loads up the retina image othertimes I get a blurry image. It seems to be whenever I switch to a third variation.

    It’s very important to let him know about that, it’s about his plugin, on my side I will not be able to fix it unfortunately.

    Using your debug mode I noticed something strange in that the log file shows that it is looking for an image with @2x@2x.jpg instead of @2x.jpg

    This seems to be a very different issue and it’s on my side. Do you know what the image is exactly? Normally, when this happens, is that the retina process is looking for the retina of an image which is already retina. That retina image is also already present in the html code directly , which is the strange part. Can you track which image this it? And look in the Media Library if it’s not an image named @2x with no retina counterpart? I suspect this but I might be wrong too 🙂

    Thread Starter Lemonsprig

    (@lemonsprig)

    Hi Jordy,

    thanks for the quick response. I have also raised this with Jeremy.
    Unfortunately I played around so much I cleared the logs and have do not seem to be able to re-create. I have wiped all images, re-uploaded, regenerated thumbnails, regenerated retina and still have the same issues, although I don’t see the issue in the log about @2x@2x.

    In answer to your questions this was happening on multiple images. In the media library it was definitely not named with @2x and I could verify by FTP that @2x.jpg images have been created at the correct sizes.

    The latest logs have generated quite quite a few messages all indicating that the @2x files do not exist. However I can verify that they do in fact exist. Some samples from the log file below.

    Here is a link to the site all of the products on this page seem to be affected, when changing variations ( I appreciate that this is one for Jeremy, but am just throwing it out there). Interetingly however I have noticed if I remove the images from the variations and just leave it on the parent product it works as expected. If the variation product image is also different it also works.

    I don’t know if you can shed any light on the above but the question I do have for you is why am I seeing the messages below in the log files saying that the image file does not exist.

    Thanks

    2016-01-06 12:45:04: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/Disney_Cars2-UK-ONLY@2x.jpg’ does not exist.
    2016-01-06 12:45:04: WP’s srcset: 3 retina files added out of 4 image sizes
    2016-01-06 12:45:04: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/The_Avengers-UK_ONLY@2x.jpg’ does not exist.
    2016-01-06 12:45:04: WP’s srcset: 3 retina files added out of 4 image sizes
    2016-01-06 12:45:04: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/MAB_Barbie_Ballerina@2x.jpg’ does not exist.
    2016-01-06 12:45:04: WP’s srcset: 3 retina files added out of 4 image sizes
    2016-01-06 12:45:11: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/SW_MAB-lifestyle@2x.jpg’ does not exist.
    2016-01-06 12:45:11: WP’s srcset: 3 retina files added out of 4 image sizes
    2016-01-06 12:45:11: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/SW_MAB@2x.jpg’ does not exist.
    2016-01-06 12:45:11: WP’s srcset: 3 retina files added out of 4 image sizes

    Plugin Author Jordy Meow

    (@tigroumeow)

    This:

    2016-01-06 12:45:04: Retina file at ‘/home6/ianselby/public_html/myshop/wp-content/uploads/2016/01/Disney_Cars2-UK-ONLY@2x.jpg’ does not exist.

    Is a retina for full-size image. Did you enable full-size image in your Retina settings? If yes, then the plugin will look for it. That image needs to be uploaded in the column at the right in the dashboard. If you don’t need the full-size image for retina, turn it off, normally you actually don’t except in case of little icons or a logo for example (but normally that should be handled by the theme nicely). If I display this message and the option is off, then I am checking something I shouldn’t check 🙂

    Hello, I have the same problem.

    Using your debug mode I noticed something strange in that the log file shows that it is looking for an image with @2x@2x.jpg instead of @2x.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
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