Support » Plugin: WooCommerce » Test shop as a user from a different country.

  • Resolved virtous

    (@virtous)


    Hello dear WP community, hope everyone is doing good and having a wonderful Christmas.

    So I’m having a bit of trouble with my current shop that runs WordPress 4.3.1 with WooCommerce 2.4.12.

    I’ve setup WooCommerce primary country to Sweden, but I also allow purchases from Denmark, Finland, Iceland, Norway, Poland, Russia, UK, USA and Germany.

    The problem is that some users reported that they cannot complete their purchase because they are prompted to fill in certain fields which aren’t visible. This does not concern the primary country (Sweden).

    So this leads me to my question, is there any way to temporarily change my own country group in order to debug this problem?

    I’m using Geo-locate as default customer address, if that is of any help?

    Any help is appreciated. Thanks in advance.

    https://wordpress.org/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi virtous!

    I’m currently struggling with the same issue. Have you found a solution?

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Not seen this one occur; see if fields change when you change country on your checkout.

    Thread Starter virtous

    (@virtous)

    Hi,

    Yes, I managed to solve it by updating all WooCommerce extension plugins. For me it was the following:
    WooCommerce DIBS FlexWin Gateway
    WooCommerce Klarna Gateway
    WooCommerce PDF Invoices & Packing Slips
    Flat Rate per State/Country/Region for WooCommerce

    Hope this helps! If you find the root of the issue feel free to share.

Viewing 3 replies - 1 through 3 (of 3 total)
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