All my pingbacks are blocked (regardless of the settings)

  • Resolved matteone55

    (@matteone55)


    8 years, 4 months ago

    Hello,
    I’m trying to show some pingbacks among my articles (linking each other), but if I keep WP-SpamShield active all these pingbacks are sistematically blocked.
    As soon as I disable the plugin, I’m able to create some pingback and allow them to appear on the website’s frontend.

    I’ve already read the Troubleshooting guide and the FAQ and I can’t figure out where the problem is.

    If needed I can post the log of the blocked pingbacks.

    Thank you
    Matteo

    https://wordpress.org/plugins/wp-spamshield/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor redsand

    (@redsand)

    8 years, 4 months ago

    Hi Matteo,

    I’m sorry to hear about the issue you’re having, but I’ll be happy to help.

    We’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support channel), and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

    Please don’t post your log info here or on any online forum. If you notice at the top of the log, and in the documentation, we ask users not to post log data in the WordPress forums:

    SECURITY NOTE: DO NOT POST THIS LOG TO WORDPRESS.ORG FORUMS! (Or any online forum)

    This is for your security, and for the privacy of your commenters. Thank you.

    – Scott

    Thread Starter matteone55

    (@matteone55)

    8 years, 4 months ago

    Hi Scott,
    thank you for the answer.

    I just sent a support ticket over the channel you told me.

    Best regards
    Matteo

Viewing 2 replies - 1 through 2 (of 2 total)
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