Endless loop on checkout page, does not direct to PayPal

  • sewwhatfabrics

    (@sewwhatfabrics)


    8 years, 4 months ago

    Since the latest update, any new customer trying to place an order gets stuck in an endless loop on the checkout page when they hit purchase, the page just keeps reloading and never directs to Paypal. However, when using a browser that has previously ordered through my site, it sometimes directs to PayPal, but not always.

    Intermittently, the shipping options will not load as well.

    https://wordpress.org/plugins/wp-e-commerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mihai Joldis

    (@misulicus)

    8 years, 4 months ago

    Can you post a link to your site so we can check ?

    Toshi Yoshida

    (@mikeg9999)

    8 years, 2 months ago

    Usually endless loops on the checkout page are the result of validation issues with the checkout form. In theory you should be able to see an error message for the failing field but we had one instance where we couldn’t.

    Maybe also check your setting in Store->Checkout. I wonder if its possible to have a mandatory field thats not displayed?

Viewing 2 replies - 1 through 2 (of 2 total)
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