Error on Submit

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author pipdig

    (@pipdig)

    8 years, 4 months ago

    Hi Michael,

    Would you be able to send a link to the page that the form is on? Just so I can check what might be going on.

    /admin-post.php is used to handle the form data via before it’s sent to Zendesk. So that’s actually ok.

    Thanks,

    Phil

    Thread Starter michaeljdornan

    (@michaeljdornan)

    8 years, 4 months ago

    Hi Phil, sure.. see https://movinghubsolutions.com/support/

    Thanks

    Plugin Author pipdig

    (@pipdig)

    8 years, 4 months ago

    Hi Michael,

    Sorry for the delay. It looks as though there may have been a change to the Zendesk API which is causing this issue. Unfortunately I don’t have a huge amount of free time at the moment to update the plugin, but I’ll see if I can patch it asap.

    Thanks,

    Phil

    Thread Starter michaeljdornan

    (@michaeljdornan)

    8 years, 4 months ago

    Hi Phil, thanks for the update, any luck patching?

    Thanks

    carlbryanmusic

    (@carlbryanmusic)

    8 years, 4 months ago

    Same error. Unfortunate, looks like it could have been useful.

    Plugin Author pipdig

    (@pipdig)

    8 years, 2 months ago

    Just in case anyone is is still interested, this issue should now be resolved in version 1.0.1 pushed today.

    If you run into any issues with the new version, let me know and I’ll check it out 🙂

    Phil

    toptunet

    (@toptunet)

    8 years, 2 months ago

    Hi there..

    Well… i still get’s that error “Invalid information submitted. Please try again by clicking the back button on your browser.”..

    after i upgraded the plugin.. What to do ? 😉

    Regards

    Peter

    Plugin Author pipdig

    (@pipdig)

    8 years, 2 months ago

    Hi Peter, that’s strange, it seems to be working nicely now in all of my tests.

    Is your site live? Are you able to send me a link to the page with the form?

    Thanks,

    Phil

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Error on Submit’ is closed to new replies.