Products disappeared after migration, but still in database

  • nyladenise

    (@nyladenise)


    8 years, 5 months ago

    After migrating to a new server, my website no longer shows any of my product information. The website shows zero products. Strangely, I can still view customers’ order histories, but the products are just not there. I moved over all files and imported the database. In phpmyAdmin, I do see the Shopp tables and I can see the product data is there. I don’t know why my website is not ‘reading’ the data from the tables.

    Not sure if this is a Shopp thing, or a larger migration/database issue, but everything else transferred fine and I’ve never had this problem before when migrating. Any suggestions would be very appreciated, please.

    https://wordpress.org/plugins/shopp/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author chaoix

    (@chaoix)

    8 years, 4 months ago

    Sounds like a issue from exporting/importing the database. Did you switch from MySQL to MariaDB on the new server?

    Thread Starter nyladenise

    (@nyladenise)

    8 years, 4 months ago

    No. MySQL to MySQL.

    Plugin Author chaoix

    (@chaoix)

    8 years, 4 months ago

    Nyladenise,

    It sounds like a problem occured in your DB migration. Did you export/import the whole WordPress datebase or just the Shopp tables?

    What version of MySQL is on the old server and the new one?

    Thread Starter nyladenise

    (@nyladenise)

    8 years, 4 months ago

    I exported and imported the entire WP database.

    Migrating from: MySQL 5.5.32
    Migrating to: MySQL 5.5.46-cll

    Anonymous User 8483292

    (@anonymized-8483292)

    8 years, 3 months ago

    try adding this to your wp-config.php file, somewhere in the middle, not at the end.

    define('WP_USE_EXT_MYSQL', true);

    if it doesn’t fix anything, remove it.

Viewing 5 replies - 1 through 5 (of 5 total)
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