Also try deactivating other non required plugins to see if it still happens. Then activate one at a time..
There are known issues where some plugin do have a affect on this
Hi Pete. Yes, we’ve deactivated all the Plugins we can. The site doesn’t have many Plugins beside yours and LearnDash related ones But here they are in case you can point any out:
– Contact Form 7
– Flare – http://www.dtelepathy.com/
– HelloBar – http://www.hellobar.com/
– Image horizontal reel scroll slideshow – http://www.gopiplus.com/work/2011/05/08/wordpress-plugin-image-horizontal-reel-scroll-slideshow/
– LearnDash & Paid Memberships Pro
– LearnDash Course Grid
– LearnDash LMS
– LearnDash Pro Panel
– Paid Memberships Pro
– PMPro Roles
– Spam Free WordPress – http://www.toddlahman.com/shop/simple-comments/
– wordpress login form to anywhere – http://ajaysharma3085006.wordpress.com/
– WordPress SEO (Yoast)
– WP Donate
There are some JavaScript errors on the checkout page that are causing jQuery (a JavaScript library used by PMPro) to not be loaded.
In Chrome and Safari, you can hit F12 to bring up the debug bar. Then clicking on the “console” tab shows this.
—
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
functions.js?ver=2013-07-18:46
Uncaught TypeError: $(…).on is not a function
?page_id=9080&level=1:574
Uncaught TypeError: jQuery(…).validateCreditCard is not a function
—
This is typically caused by themes improperly loading jQuery. You might be able to follow up there to get their help with it. Or if you post to our member forum, we can get access to your site to go in and fix this. http://www.paidmembershipspro.com/pricing/
Hi Jason, I am getting these errors while submitting the payment. I have the stripe api key on a test mode. I am loading the jquery inside the <head>tag.
Uncaught ReferenceError: Stripe is not defined ?level=3:105
Uncaught TypeError: jQuery(...).validateCreditCard is not a function ?level=3:271
Can you please help me? I am trying to correct this for a while on my own but in vain 🙁
