• Hi,
    I just installed a fresh/up to date version of Nextgen, and I was able to create a gallery and add pics. However, whenever I am in the back end of my site and on one of the Nextgen menu items, it just keeps reloading. I can’t even access the pages fast enough (like the manage albums or gallery pages) because it just seems to be stuck in this loop of refreshing.

    I’ve only got a couple plugins and I don’t imagine they are causing any conflicts. Any thoughts?

    Thank you…

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @jebdickerson – That is an unusual issue but all the same there could be a plugin conflict going on here or at least it should be ruled out (it only takes one plugin to create a conflict). Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Thread Starter jebdickerson

    (@jebdickerson)

    Thanks so much for the response. It appears to be a problem with the skin I’m using. I use the Thesis theme, and the Builder skin from wpthesisskins.com. When I activate the default theme, or even a different skin on the Thesis theme, it seems fine, so it must be a conflict with the skin. I’ve reached out to the developer to see if he had any thoughts.

    Thanks again…

    Plugin Contributor photocrati

    (@photocrati)

    @jebdickerson – I do hope the theme author is able to provide some insights into what might be the cause of this conflict.

    Please let us know if there is more we can do to help.

    Thanks!

    – Cais.

    I had this problem as well and by disabling Yoast SEO problem disappeared.

    Cheers
    Kaj

    Plugin Contributor photocrati

    (@photocrati)

    @kaj-jensen – Thanks for sharing your experience with a similar issue.

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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