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[resolved] 2.6.11 Update - Bulk actions issue (9 posts)

  1. rogerbooyou
    Member
    Posted 7 months ago #

    [I've just emailed them this issue - I'll post here if I have any answer]

    I'm having this message when I try to run a action:

    An error occurred. Show more details.
    Action 'bulk_action' does not exist in controller : WYSIJA_control_back_subscribers

    I'll have to roll back to the previous version until this is resolved.

    https://wordpress.org/plugins/wysija-newsletters/

  2. 409industries
    Member
    Posted 7 months ago #

    I have experienced this problem as well. This situation occurs when I have multiple subscribers that need to be deleted and use the bulk action menu to try and delete them all.

    WordPress: 3.9.1
    MailPoet (Premium): 2.6.11

    rogerbooyou- Thank you in advance for reaching out to MailPoet, I look forward to your post with a response from them.

  3. rogerbooyou
    Member
    Posted 7 months ago #

    @409industries: Rafael Funchal from the support team answered me this:

    - Go to the WordPress plugins page.
    - Deactivate MailPoet.
    - Delete MailPoet.
    - Install MailPoet again.

    It worked for this is issue. Didn't worked for this though...

  4. 409industries
    Member
    Posted 7 months ago #

    Does this wipe out all my settings and plugin customizations?

  5. rogerbooyou
    Member
    Posted 7 months ago #

    @409industries:

    I'm sorry, I forgot to copy and paste this line:

    "Rest assured you won't lose any data, the database will not be touched."

  6. 409industries
    Member
    Posted 7 months ago #

    Glad the re-install worked for you. I am still having the same problem. I will contact MailPoet directly for support.

    Thanks for your help!

  7. 409industries
    Member
    Posted 7 months ago #

    EDIT: I tried the same bulk delete action from another computer and it worked. My browser that did the uninstall / reinstall may have had something funky cached? Not sure.

    In anycase it works now.

    rogerbooyou- Hope you get that multiple confirmation email situation sorted out. I'll keep an eye out for that problem.

  8. rogerbooyou
    Member
    Posted 7 months ago #

    @409industries:

    Good to know it worked!

    Well... I already had subscribers complaining about the multiple confirmation emails [sigh].

  9. MailPoet Staff
    Member
    Plugin Author

    Posted 7 months ago #

    Yes, in fact this is a cache issue, if you clean your browser's cache, it should fix this issue.

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