Title: 2.6 Update issue Last modified: September 1, 2016 --- # 2.6 Update issue * Resolved [karmatech](https://wordpress.org/support/users/karmatech/) * (@karmatech) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/) * Hi, * After we update to WC 2.6 we noticed the issues below: * 1.) – we see that since yesterday afternoon: “WooCommerce Data Update – Your database is being updated in the background” 2.) – the thumbnails of product category are removed 3.) – product per row function not working properly * Please be so kind to inform us, how can we solve that issues. * The system repoert: * ` ### WordPress Environment ### * Home URL: [http://karmatech.hu](http://karmatech.hu) Site URL: [http://karmatech.hu](http://karmatech.hu) WC Version: 2.6.0 Log Directory Writable: ✔ WP Version: 4.5.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: hu_HU * ### Server Environment ### * Server Info: Apache/2.2.22 (Ubuntu) PHP Version: ❌ 5.5.26 – We recommend a minimum PHP version of 5.6. See: How to update your PHP version PHP Post Max Size: 30 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.22.0 OpenSSL/1.0.1 * SUHOSIN Installed: – MySQL Version: ❌ 5.5.35 – We recommend a minimum MySQL version of 5.6. See: WordPress Requirements Max Upload Size: 30 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Távoli POST: ✔ Távoli GET: ✔ * ### Database ### * WC Database Version: 2.5.5 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ * ### Active Plugins (9) ### * Akismet: írta Automattic – 3.1.11 Debug Bar: írta wordpressdotorg – 0.8.4 GK News Show Pro: írta GavickPro – 1.0.1.3 Real 3D Flipbook: írta zlac – 2.12.1 Regenerate Thumbnails: írta Alex Mills (Viper007Bond) – 2.2.6 Woocommerce Products Per Page: írta Jeroen Sormani – 1.2.2 WooCommerce: írta WooThemes – 2.6.0 WP Maintenance Mode: írta Designmodo – 2.0.3 MailPoet Newsletters: írta MailPoet– 2.7.2 * ### Settings ### * Force SSL: – Currency: HUF (Ft) Currency Position: right_space Thousand Separator:, Decimal Separator: . Number of Decimals: 0 * ### API ### * API Enabled: ✔ * ### WC Pages ### * Üzlet főoldal: #1141 – /shop/ Kosár: #1142 – /cart/ Pénztár: #1290 – /checkout/ Fiókom: #1292 – /my-account/ * ### Taxonomies ### * Product Types: external (external) grouped (grouped) simple (simple) variable( variable) * ### Theme ### * Name: InStyle Version: 1.10 (based on GavernWP 1.16) Author URL: [http://gavick.com](http://gavick.com) Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally then we recommend using a child theme. See: How to create a child theme * WooCommerce Support: ✔ * ### Templates ### * Overrides: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. * Overrides: InStyle/woocommerce/content-product.php InStyle/woocommerce/single- product/price.php * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/26-update-issue/page/2/?output_format=md) [→](https://wordpress.org/support/topic/26-update-issue/page/2/?output_format=md) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479121) * Take a look here to resolve your update issue [https://wordpress.org/support/topic/26-update-database-update-not-completing-missing-category-images?replies=1](https://wordpress.org/support/topic/26-update-database-update-not-completing-missing-category-images?replies=1) * [gordanorfc](https://wordpress.org/support/users/gordanorfc/) * (@gordanorfc) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479135) * Mike, * I have followed your instructions but it still says Database updating and products not displaying properly. How long after running the cron will things take to be back to normal? * Thread Starter [karmatech](https://wordpress.org/support/users/karmatech/) * (@karmatech) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479141) * Hi, * We installed the suggested WP crontrol but we recevied a new message: * ” There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was: connect() timed out! “ * And we still do not see the thumnails of product category but we see the message about the background updating database * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479149) * Check your config files and ensure cron is not disabled then. Quite a few features of WC use cron so its pretty important. * [gordanorfc](https://wordpress.org/support/users/gordanorfc/) * (@gordanorfc) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479204) * Hi, * I’m now getting the following error. * There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was: Failure when receiving data from the peer * [gordanorfc](https://wordpress.org/support/users/gordanorfc/) * (@gordanorfc) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479205) * When is the fix 4.6.1 due? * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479208) * Next week. * Try enabling alternative cron [https://wordpress.org/support/topic/the-http-response-test-get-an-error-failure-when-receiving-data-from-the-peer?replies=3](https://wordpress.org/support/topic/the-http-response-test-get-an-error-failure-when-receiving-data-from-the-peer?replies=3) * [emmanuelalex](https://wordpress.org/support/users/emmanuelalex/) * (@emmanuelalex) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479244) * Right after the upgrade I have: * “WooCommerce Data Update – Your database is being updated in the background” * I did this first: * [https://wordpress.org/support/topic/26-update-database-update-not-completing-missing-category-images?replies=1](https://wordpress.org/support/topic/26-update-database-update-not-completing-missing-category-images?replies=1) * And had * There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron jobs on your site may not work. The problem was: Connection timed out after 3001 milliseconds * I have followed alternative cron [https://wordpress.org/support/topic/the-http-response-test-get-an-error-failure-when-receiving-data-from-the-peer?replies=3](https://wordpress.org/support/topic/the-http-response-test-get-an-error-failure-when-receiving-data-from-the-peer?replies=3) * And added * define(‘ALTERNATE_WP_CRON’, true); into wp-config.php * Now even running the cron job (there are 3-4 entries) * I am still seeing this: “WooCommerce Data Update – Your database is being updated in the background” * I am running WordPress on Windows Server 2012 * Thread Starter [karmatech](https://wordpress.org/support/users/karmatech/) * (@karmatech) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479245) * Mike Jolley suggestion: Check your config files and ensure cron is not disabled then. Quite a few features of WC use cron so its pretty important. * We checked, WP-cron is enabled and we still receive error message: * ” There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was: connect() timed out! “ * We are looking forward to get WC update with the solved bugs… * [emmanuelalex](https://wordpress.org/support/users/emmanuelalex/) * (@emmanuelalex) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479246) * [@karmatech](https://wordpress.org/support/users/karmatech/), * in my case the config files are checked and WP-CRON is enabled. * Thread Starter [karmatech](https://wordpress.org/support/users/karmatech/) * (@karmatech) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479247) * [@emmanuelalex](https://wordpress.org/support/users/emmanuelalex/) * in my case also but still: * ” There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was: connect() timed out! ” * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479258) * WC cannot fix your cron settings. It will add a manual click button to trigger update, **but you should still fix your cron jobs.** * Try setting ALTERNATE_WP_CRON to true in your wp-config.php file. * [gordanorfc](https://wordpress.org/support/users/gordanorfc/) * (@gordanorfc) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479261) * But this has never happened before this update? * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479266) * This is a new update script to prevent memory and timeouts. Running everything at once is problematic for some users. * Thread Starter [karmatech](https://wordpress.org/support/users/karmatech/) * (@karmatech) * [9 years, 11 months ago](https://wordpress.org/support/topic/26-update-issue/#post-7479267) * [@mike](https://wordpress.org/support/users/mike/) * Thanks, ALTERNATE_WP_CRON could help – the WC update could finaly run true * So we can solve the product per row problem and we have finished… (incorrect Nr. of columns, e.g. randomly 1 or 2 instead of 3…) Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/26-update-issue/page/2/?output_format=md) [→](https://wordpress.org/support/topic/26-update-issue/page/2/?output_format=md) The topic ‘2.6 Update issue’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 22 replies * 8 participants * Last reply from: [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/26-update-issue/page/2/#post-7479429) * Status: resolved