Sona
(@support-web-dorado)
Dear navyspitfire,
Please check out that you have not disabled the submission option checking No in Save to Database option.
It is checked yes. I’ve received multiple submissions, but like one out of every 6 or 7 isn”t working, either the submission doesn’t save on on the admin end, or the user, for some reason, can’t upload an excel file.
Sona
(@support-web-dorado)
Dear navyspitfire,
Could you please contact us at support[at]web-dorado.com providing more details on your issue as well as link to your form. Thank you.
Hello navyspitfire and Sona,
I have the same problem, I’m interested to know how you resolved this ?
Thank you for helping
Sona
(@support-web-dorado)
@gamerdante,
Can you please contact our support team at support[at]web-dorado.com. The issues might be different. Thank you.
Hello,
Yes I do !
Regards
I am having a couple of issues. The file upload feature is not working. Sometimes the file is attached to the email and sometimes it is not.
Another issue is that it is not collecting all the data in the submissions database in the wordpress site server.
Frustrated.
I am having a couple of issues. The file upload feature is not working. Sometimes the file is attached to the email and sometimes it is not.
Another issue is that it is not collecting all the data in the submissions database in the wordpress site server.
I also cannot get the email address of the person submitting the form to show up.
Frustrated.
Sona
(@support-web-dorado)
@snazzy12,
You wlll have to contact our support team at support[at]web-dorado.com to check out your issue. They will help you out to resolve the stated issue. Thank you.
