Taxes calculating at zero on all orders! | WordPress.org

Resolved tDjTal
(@tdjtal)

8 years, 6 months ago

I’ve been using the Taxjar plugin with Woocommerce for almost a year without any issues. Until recently when it simply stopped adding any taxes to any orders. It shows Tax $0 all the way through Checkout to confirmation email. We did recently update woocommerce and wordpress but other than that no major changes.

Any help would be greatly appreciated!

https://wordpress.org/plugins/taxjar-simplified-taxes-for-woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author tonkapark
(@tonkapark)

8 years, 6 months ago

Hi tDjTal-

It is possible that your account is no longer active or something changed on your setup of your TaxJar account. Also since you did upgrade perhaps something with the plugin setup changed. So we can look at your specific account please reach out to our team at TaxJar.com (support@taxjar.com). Thank you.

–
Matt

Thread Starter tDjTal
(@tdjtal)

8 years, 6 months ago

Ok thank you for the quick response, I will contact support and hopefully they can help us get this sorted out quickly.

Viewing 2 replies - 1 through 2 (of 2 total)

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Tags

TaxJar

In: Plugins
2 replies
2 participants
Last reply from: tDjTal
Last activity: 8 years, 6 months ago
Status: resolved