Error Message

  • Resolved tmersh

    (@tmersh)


    8 years, 6 months ago

    Hi there. I’ve been using this plugin for a while with no problems at all. Now, all of a sudden, I’m getting the following error message: “Notice: Use of undefined constant WPSS_HASH – assumed ‘WPSS_HASH’ in/hermes/bosoraweb120/b475/ipg.tmersh/wp-content/plugins/sp-spamshield/wp-spamshield.php on line 5347”

    Since it specifies this plugin, I assumed it was the problem child, but I still double checked to make sure. I uninstalled it & then re-installed, but the problem persisted. I also cleared my cache & re-started the browser, but again to no avail. I am very reluctant to leave it deactivated since I was inundated by spam before I installed this plugin, and it says it should be compatible with my version of WP. As of now, anyone visiting my site will see this error message at the top of the page. I hope you can help!!

    https://wordpress.org/plugins/wp-spamshield/

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  • Thread Starter tmersh

    (@tmersh)

    8 years, 6 months ago

    p.s. the site in question is traceymershon.com. thanks!

    Plugin Contributor redsand

    (@redsand)

    8 years, 6 months ago

    Hi tmersh,

    I’m sorry to hear about the issue you’re having and I’ll be happy to help.

    We’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. (That is our main support channel.) That will allow us to help you with this issue.

    – Scott

Viewing 2 replies - 1 through 2 (of 2 total)
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