Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack failing to publish any new posts to any social network on several sites

  • Not sure why this is happening, but I have several sites that rely on Jetpack to push new posts to Facebook, Twitter, G+ and Tumblr. None of them are working at all. Since this failure is occuring across a number of sites, it’s definitely not related to the themes or other plugins I am using, since they differ for each site. I have disconnected and re-connected each network on each site, and it hasn’t made any difference. Is anyone else experiencing this issue on the latest version of WordPress and Jetpack? Any idea when it will be fixed?

    Thanks!

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you give me an example of one of the sites where this is happening, so I can take a closer look?

    If you want your site URL to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

    Thread Starter tinuviel

    (@tinuviel)

    Ah, thank you for replying. Due to the client now complaining about this issue, I logged into this site this morning:
    http://www.torontomulticulturalcalendar.com to disconnect, and re-connect, Jetpack. I did so, then disconnected the Facebook channel. I then attempted to re-connect the Facebook channel, and received this error:

    “There was a problem creating your connection. Please go back and try again or contact support.”

    Another site this problem seems to be occurring on is http://indiefashionlove.com. I have not attempted to disconnect and reconnect Jetpack or the Facebook channel today.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Can you please use Jetpack’s Debugger module to send us some more information about both of your sites?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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