If the shortcodes are not parsed then you don’t have the plugin activated; either that or you didn’t get a full download.
First check to make sure you have the plugin activated. If you do, I would suggest downloading the plugin and transferring via FTP to make sure have the full package.
Thread Starter
chasky
(@chasky)
Hi Chad…
Indeed it wasn’t active… which is weird since during plugin upgrade they should be activated automatically.
For those newbies like me:
My main problem was that wp-member shortcode was my only way to access the portal.. but I’d learned that I could get to wp login page (it means not using wp-member plugin if I understand properly)…. for that you need access wp login page… it can be either of below:
https://<wwwname>/wordpress/wp-login.php
https://<wwwname>/wp-login.php
as a piece of information… while searching around there is a command line plugin (wp-cli) that could help you to get control your wp instance from command line, I guess it could help when you cannot login to the GUI console… however, you will need to have ssh access.
Good luck
Chad… thanks for your help.