Pagebuilder structure lost

  • Resolved nstratman

    (@nstratman)


    8 years, 6 months ago

    My development site has about 120 pages based upon a pagebuilder structure. This week the structure of every page has been lost. When you open a page for editing it opens up at the text tab. When you click the pagebuilder tab you get the message asking if you want to convert the content to pagebuilder. The original structure is lost, although the actual rendered page looks ok. Most of the pages were created by cloning other pages. At the time of their creation they were structurally and visually ok.

    Prior to this issue, I had just recovered from a problem where the site navigation menu broke. This turned out to be a known issue which cannot be tested for in WP, and requires increasing a setting in a php file by the service provider. I can’t say whether the page problem occurred directly after this menu issue or whether it was connected with a plugin update. No new plugins were added at the time of the problem.

    Pages which have been re-created with pagebuilder after discovering the problem seem to be ok.

    https://wordpress.org/plugins/siteorigin-panels/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Greg Priday

    (@gpriday)

    8 years, 6 months ago

    Hi nstratman

    This is a very strange sounding issue. Unless something deleted the Page Builder data from your database, then everything should still be there. The first thing to check in these situations is plugin conflicts.

    Can you try disable all non-SiteOrigin plugins and see if that fixes the issue. If it does, you can reenable your plugins one by one to try diagnose which plugin is causing the issue.

    Thread Starter nstratman

    (@nstratman)

    8 years, 6 months ago

    Thank you! I had a brain bypass forgetting that contrary to what I’d said above, I did add a plugin around that time. I deactivated that plugin and the Page Builder structure returned to normal.

    So there is a conflict between Page Builder 2.2 and Portfolio Slideshow 1.10.0.

    I’ll post this on the Portfolio Slideshow support forum as well.

    What’s interesting is that whilst Page Builder is available to use on any page, there is only one page containing the slideshow shortcode, nothing else, and it’s on the main edit page, not using Page Builder.

    If you aware of a slideshow plugin which you know to be compatible with Page Builder that would be helpful. I’ve used Portfolio Slideshow before because it offers an auto or manual slideshow plus clickable thumbnails of the slides. I’m sure there must be plenty of other plugins which do that.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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