500 internal server error

  • gregstocks

    (@gregstocks)


    8 years, 7 months ago

    Hey guys,

    My website http://www.euphoricexpat.com unexpectantly crashed a few days ago. It says 500 internal server error whenever i try to go on it.

    I’ve spent a lot of time and effort on my website. But I’m still a novice.

    If someone can please fix my website, because I don’t understand the instructions to do this myself.

    Having not been able to access it, has made me extremely down and depressed, as i’ve got a lot of hopes pinned on this.

    Please someone fix this, i will be eternally grateful

    Thanks

    Greg

Viewing 2 replies - 1 through 2 (of 2 total)
  • Matthew

    (@kidsguide)

    8 years, 7 months ago

    If someone can please fix my website, because I don’t understand the instructions to do this myself.

    WordPress.org and/or WordPress.com cannot log into your website and fix this for you. If you want someone to fix it for you then I would suggest checking out the links below and hiring someone.

    try http://jobs.wordpress.net/ or http://directory.codepoet.com/

    As for if you want to fix the error yourself we are more then happy to assist.

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Moderator t-p

    (@t-p)

    8 years, 7 months ago

    Please someone fix this, i will be eternally grateful

    – These forums are volunteer and not for soliciting or finding jobs. If you can’t do the work yourself, you have the option of engaging a professional to assist you to fix it correctly. If you want to follow that option and hire someone for this, then please try one of the sites listed by @matthew in his reply above.

Viewing 2 replies - 1 through 2 (of 2 total)
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