[Plugin: WP e-Commerce] Purchase Email Problem

Every time someone makes a purchase and completes the form … s/he should recieve an email with the purchase (purchase report) thats how it used to work but for some reason now emails are only sent once payments accepted/job disptached/ order closed. the only thing that is not working is the purchase confirmation report … can please help
i am using the latest wp -e-commerce version on linux PHP 5

http://wordpress.org/extend/plugins/wp-e-commerce/