Not working with WP 4.3 and/or WooCommerce 2.4.x???

  • Resolved Tevya

    (@thefiddler)


    8 years, 7 months ago

    We’ve got a site running WP 4.3 & WC 2.4.x (latest stable), however WC email notifications are not being sent. I can send a test just fine from the Mandrill settings on the site. But New Order notifications and such from WC are not being sent. There’s no sign of them in my Mandrill dashboard.

    This site is setup almost exactly the same as another site, as far as theme, plugins, etc. That site is working fine. The only thing I can figure out is that in WC settings on the site that is not working we have 2 emails for those notifications to be sent to: “email@one.com, email@two.com” which is allowed by WooCommerce, but maybe is giving Mandrill trouble?

    Actually, I don’t think that makes sense, because the email sent to the client was not sent either. I dunno… I’m lost. Any ideas?

    Oh, I did think of one difference, the site that is not working uses HTTPS site-wide, whereas the other only uses it for the checkout pages.

    https://wordpress.org/plugins/wpmandrill/

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  • Thread Starter Tevya

    (@thefiddler)

    8 years, 7 months ago

    I figured it out: it turns out you need an email for the “‘From’ Email Address” under WooCommerce>Settings>Emails>Email Sender Options or Mandrill won’t send it. The server will, if you deactivate wpMandrill, but for whatever reason Mandrill won’t, even if you have a “from” address set in the wpMandrill settings.

    Here’s hoping this plugin gets the much needed update soon.

Viewing 1 replies (of 1 total)
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