• Resolved cfspod

    (@cfspod)


    I just updated my plugins from the admin console like I normally do and now the site is completely blank. Any extension of http://www.comedyfoodsports.com is blank including wp-admin. This is a MAJOR issue as we have a podcast episode that needs to be posted today and we will lose revenue if it’s not on the site.

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  • Hi there,

    Check out the “white screen of death” section here and see if it helps. http://codex.wordpress.org/Common_WordPress_Errors

    Thread Starter cfspod

    (@cfspod)

    Rockstar!!!! I’m changing my theme anyway, so this works out perfectly. Thank you!

    Hi csfpod!

    The link that mindctrl posted definitely is a good start!

    First if you have access to your backend (via cPanel, Plesk, or Shell) you could start out by renaming the wp-content/plugins folder to plugins_old.
    This should at least get everything working again!

    However, if you have access to the mysql side of the website (usually phpmyadmin) I would suggest deactivating the plugins from the table side, instead of renaming the folder!

    1. To do this you would go to your wordpress database and find the table wp-options.
    2. Next, find the option name called active_plugins and change the option value to a:0:{}.
    3. Then go back into your wp-admin page and restart plugins one by one until you find out which plugin is causing the issue. If the screen goes white again, just reset the plugin values in the database again!

    Official Documentation

    One of the most valuable tricks when it comes to plugins, and one I’ve used several times 🙂

    Thread Starter cfspod

    (@cfspod)

    Awesome to know Kpudio! I’m switching themes in a few days, so I’m going to take this knowledge with me going forward. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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