• Resolved chervnsik

    (@chervnsik)


    Can someone please send me the link or the file via email? I’m happy to provide proof of purchase. I can’t get the developer to send me the file and it’s been 4 days since my purchase. I sent a message via the contact form as suggested in the sticky post, but still not a word. Just sent another one, so I’m desperate to get this file so I can get back to work. I’ve never bought a plugin that I couldn’t download after purchasing. HELP!

    https://wordpress.org/plugins/fg-joomla-to-wordpress/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Kerfred

    (@kerfred)

    This forum is for the free version only.
    Please use the contact form for any Premium support. http://www.fredericgilles.net/contact/
    Please also check your junk email folder.

    Thread Starter chervnsik

    (@chervnsik)

    I’ve done both….please email me the download at [Redacted].

    Thread Starter chervnsik

    (@chervnsik)

    Maybe YOU should check your junk folder. Or your paypal account. Very disappointed.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Hi Chervnsik, it’s clear you’re frustrated but you really don’t want to post your email address on these forums. These forums are accessible by anyone and everything. Other websites even make clones of these threads automatically and your email address would be guaranteed to be spammed.

    Thread Starter chervnsik

    (@chervnsik)

    Thank you, Andrew. I just don’t know what else to do to get this file, because my payment and two contact form submissions have been ignored.

    Thread Starter chervnsik

    (@chervnsik)

    Another day, still no file. Three contact form submissions sent, proof of purchase provided. I do not recommend anyone purchasing the premium version of this plugin.

    Plugin Author Kerfred

    (@kerfred)

    Dear M. Chervnsik,

    We have received all your emails. And we have answered all of them.
    The plugin has been sent to you four times: two times by the system and two times manually, and to your two email addresses.
    If you still don’t receive them, you may have an issue with your email box. Please provide us a working email address (by the contact form), so that we can send you the plugin another time.

    Plugin Author Kerfred

    (@kerfred)

    I want to add that I have asked a delivery receipt when I sent you the email the last time.
    And it said that the delivery was successful.
    Here is the delivery message that I got. It may help you with your email provider.

    Your message was successfully delivered to the destination(s)
    listed below. If the message was delivered to mailbox you will
    receive no further notifications. Otherwise you may still receive
    notifications of mail delivery errors from other systems.

    The mail system

    <…..@suburbanbuzz.com>: delivery via
    smtp.secureserver.net[68.178.213.203]:25: 250 2.0.0 Er6n1r0134gKnYc01 –
    Er6n1r0134gKnYc01r6oUH mail accepted for delivery

    <…..@chervnsik.com>: delivery via smtp.secureserver.net[68.178.213.203]:25:
    250 2.0.0 Er6n1r01D4gKnYc01 – Er6n1r01D4gKnYc01r6oHu mail accepted for
    delivery

    Thread Starter chervnsik

    (@chervnsik)

    Resolved…seems that GoDaddy is blocking emails from developer.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘File download never received….4 days now.’ is closed to new replies.