Shortcodes not working

  • Resolved louiseruffle

    (@louiseruffle)


    8 years, 7 months ago

    Hello

    I am very new to WordPress and Jetpack. I have just installed Jetpack in order to be able to embed youtube content and specify the size.

    However, despite activating shortcode embeds, they do not work. I just get a line of grey where the embedded video should be.

    I have followed the suggestions for debugging Jetpack (disabling plugins, changing theme etc) and none of these makes any difference.

    I have searched the web for answers, but they all relate to much older versions of WordPress/Jetpack.

    Help??!

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    8 years, 7 months ago

    Hi there!

    You don’t need to use Jetpack to embed YouTube videos – it works automatically without a shortcode and it’s built into WordPress itself. You can read more about this here:
    https://codex.wordpress.org/Embeds

    Simply copy the YouTube URL and paste it into your post and WordPress will take care of the embed.

    I hope that clarifies things! Marking as resolved.

    Thread Starter louiseruffle

    (@louiseruffle)

    8 years, 7 months ago

    Hi

    Thanks but this doesn’t help as I wanted to specify the size of the YouTube video. That was the reason I installed Jetpack.

    I really don’t understand why the shortcode doesn’t work, this seems very basic and yet no one else seems to have mentioned it recently. Perhaps I have missed something obvious?

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    8 years, 7 months ago

    You can specify the size on YouTube. On the page where your video is, click share, select the custom size of the video, then copy and paste the <iframe> code they generate right into your post: http://d.pr/i/Spmf

    If you still want to use Jetpack’s shortcode and you still have trouble, can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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