Support » Plugin: UpdraftPlus: WordPress Backup & Migration Plugin » Warning Zip file error

  • Resolved dimizu

    (@dimizu)


    I see this warning:

    0015.934 (0) Zip: backup_2015-09-04-0635_xxxxx_xxxx_d08dd53e0fc0-uploads.zip.tmp: 500 files added (on-disk size: 24648.9 Kb)
    0040.109 (0) [Warning] Ein ZIP-Fehler ist aufgetreten - Überprüfe das Log-File für mehr Details. (Translation: ZIP-error - Check the log file for more details)
    0040.116 (0) The attempt to close the zip file returned an error (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature). List of files we were trying to add follows (check their permissions).

    But the Zip-files were created and they work. If the warning is a problem? Or can I ignore the warning?

    https://wordpress.org/plugins/updraftplus/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    The most likely cause is that your web hosting disk space reached 100% full. It is possible that some files are missing from the backup. (See: https://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/ ).

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

    Thread Starter dimizu

    (@dimizu)

    Log file: http://pastebin.com/2g27F7yL

    Thanks.

    Plugin Author David Anderson

    (@davidanderson)

    In the log file, two separate zip engines both try to process the same data (PHP’s built-in ZipArchive and WP’s library PclZip), and both fail. It is likely that the cause is a lack of disk space; though, a large section of the log file has been elided, so it’s also possible that that elided section recorded a problematic file that can’t be read or opened (search the full log for “exists: 0” and then for “is_readable: 0”).

    David

    Thread Starter dimizu

    (@dimizu)

    Thanks for the feeback. The deleted rows have all exists: 1, is_readable: 1. No with exists: 0 or with is_readable: 0

    I have deleted only rows similar:
    0071.355 (0) File: uploads/2015/08/T022L-180x180.jpg (exists: 1, is_readable: 1 size: 8718)

    So only rows with “File:” and exists: 1, is_readable: 1

    But I see now, that the server has not displayed the free space correctly. Probably a disc space problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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