• Resolved fabio.vito83

    (@fabiovito83)


    I have installed the plugin however, it appears that it is not compatible with a third party payment plugin called Mollie.

    When the payment plugin interrogates the server, asking for payment confirmation, it receives error 403.

    Is there a way to configure WP-spamshield to not stop requests from my third party payment plugin?

    Thanks in advance.

    F.

    https://wordpress.org/plugins/wp-spamshield/

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  • Plugin Contributor redsand

    (@redsand)

    Hi fabio.vito83,

    I’m sorry to hear about the issues you’re having, and I’ll be happy to help.

    We’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support channel), and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you (and anyone else who is experiencing the same issue).

    If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have. Please see Troubleshooting step 13…this can provide a temporary workaround while we work with you to find a more permanent solution.

    – Scott

Viewing 1 replies (of 1 total)
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