White Screen Of Death… Possibly my own fault?

  • jesse wragg

    (@jesse-wragg)


    8 years, 8 months ago

    so I’ve now come across the infamous wsod but I think it was self inflicted.

    i originally had a wordpress.org site running (from when it was created by a ‘friend’ who then abandoned me with it…) which I basically didn’t know how to use. so I created a wordpress.com site and mapped it to the same domain. I have a feeling they might have got confused or something?

    anyway, once I built the site on wordpress.com, I realised nothing was going live and thought it was because the .org version had maintenance mode running. so I logged into the .org site and deactivated maintenance mode.

    once i built the site on .com, i exported it and imported it in the .org site and deleted the .com one, which i think is where i messed up.

    regardless of if this is how it actually happened, the problem now is that when i go to the site (www.jessewragg.com.au) i only get a white screen. if I go to the wp-admin login page, i can login, but then once it’s accepted my details, i get yet another white screen. this means i have zero idea how to fix it because i can’t even get into the admin panel to look for issues…

    so yea, any ideas, you wonderful forum people? pretty please?!

Viewing 4 replies - 1 through 4 (of 4 total)
  • mojowill

    (@mojowill)

    8 years, 8 months ago

    So your site still points to your own hosting and not wordpress.com certainly for me anyway.

    ; <<>> DiG 9 <<>> @localhost jessewragg.com.au ANY
 ; (1 server found)
 ;; global options: +cmd
 ;; Got answer:
 ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21390
 ;; flags: qr rd ra; QUERY: 1, ANSWER: 9, AUTHORITY: 0, ADDITIONAL: 0

 ;; QUESTION SECTION:
 ;jessewragg.com.au.		IN	ANY

 ;; ANSWER SECTION:
 jessewragg.com.au.	14400	IN	A	118.127.42.189
 jessewragg.com.au.	86400	IN	SOA	ns1.panthur.com. servers.panthur.com. 2015062300 86400 7200 3600000 86400
 jessewragg.com.au.	14400	IN	MX	20 mx2.mailfilter.net.au.
 jessewragg.com.au.	14400	IN	MX	0 jessewragg.com.au.
 jessewragg.com.au.	14400	IN	MX	10 mx.mailfilter.net.au.
 jessewragg.com.au.	14399	IN	NS	ns4.panthur.com.
 jessewragg.com.au.	14399	IN	NS	ns2.panthur.com.
 jessewragg.com.au.	14399	IN	NS	ns1.panthur.com.
 jessewragg.com.au.	14399	IN	NS	ns3.panthur.com.

 ;; Query time: 947 msec
 ;; SERVER: 127.0.0.1#53(127.0.0.1)
 ;; WHEN: Wed Aug 19 17:32:52 2015
 ;; MSG SIZE  rcvd: 248

    To redirect your own self hosted site to wordpress.com you usually have to change your DNS settings with your registrar. WordPress.com should be able to give you support in getting your domain name properly mapped to their service.

    https://en.forums.wordpress.com/

    Thread Starter jesse wragg

    (@jesse-wragg)

    8 years, 8 months ago

    i have no idea what panthur is… is it possible that the guy that set up the original .org site mapped it to that? if so, would i be able to map it without having to log in to panthur, or…? it looks like WP wants me to do that :/

    Thread Starter jesse wragg

    (@jesse-wragg)

    8 years, 8 months ago

    and the other problem is that regardless of how to set up the panthur issue, i still can’t access the admin side of the website to make any changes. e.g. how can I map it to wp now instead of panthur?

    mojowill

    (@mojowill)

    8 years, 8 months ago

    You will need to have access to the DNS settings for the domain. I suggest you contact the “friend” who originally setup the site.

    As for the immediate issue of your white screen issue I suggest running through the steps here http://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death

    then let us know how you get on.

Viewing 4 replies - 1 through 4 (of 4 total)
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