• Resolved Vaclav Elias

    (@vaclavelias)


    Hi Austin,

    Please, could you suggest how to trace why backup by email is not working in “Backup Options -> Backup Now!”? (The download is working)

    It is a fresh new WordPress installation just with 2 pages. The backup says “Your backup has been emailed to ..” but I get no email.

    I have installed “Check Email” from Chris Taylor to see if there is any problem but I received this email successfully.

    Are there any tweaks/hits I could do to make it working? I can touch also the server if needed.

    Thank you.

    https://wordpress.org/plugins/wp-db-backup/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Where do you see ‘Your backup has been emailed to .’ ?

    Upload a screenshot to some site and share links here.

    Thanks

    Thread Starter Vaclav Elias

    (@vaclavelias)

    Hi imemine,

    ..I guess there is no need a screen shot in this case

    When you go to Tools -> Backup

    Select Email backup to:

    There is “Backup Now!” Button

    When you press it

    You get message above:
    (Note I redacted my email)

    DO NOT DO THE FOLLOWING AS IT WILL CAUSE YOUR BACKUP TO FAIL:

    Close this browser
    Reload this page
    Click the Stop or Back buttons in your browser

    Progress:
    100%
    Your backup has been emailed to [MY EMAIL REDACTED]

    Thread Starter Vaclav Elias

    (@vaclavelias)

    Hi everyone,

    A little hint. When you make a manual email backup and you won’t see a pop up window saying “Backup Complete!” that means something went wrong.

    One of the reason like in my case can be that this is not working due permissions or existence for @exec.

    @exec( "gzip $diskfile" );

    You need to update this

    if (file_exists( $diskfile ) && ! file_exists( $gz_diskfile ) ) {
      @exec( "gzip $diskfile" );
    }

    to this

    if ( function_exists('exec') && file_exists( $diskfile ) && ! file_exists( $gz_diskfile ) ) {
      @exec( "gzip $diskfile" );
    }

    It is testing existence of the function and if it doesn’t exists it moves to another compression option which is already in the code.

    I will ask the author to update this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Email backup’ is closed to new replies.