Support » Plugin: Visual Form Builder » Bug fixed quickly in pro version

  • I have a bug in the plugin after the latest update and all the radio boxes are wonky and not inline with the text, so very confusing for clients. I have written to support with my pro registration number but they say I have to pay 25$ for a support account, yearly! This is ridiculous. It is a plugin that I have paid for and the glitch is nothing to do with me so you should at least have a contact page for paying clients who have a geninue problem.

    Updated review:
    Sorry for the misunderstanding and thank you for writing back to me so quickly with the solution. I am very happy with your support so have changed my star rating of the plugin to 5*. Kind regards.

    • This topic was modified 8 months, 1 week ago by michelle1968.
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  • Plugin Author Matthew Muro


    Hi Michelle,
    With situations like a VFB Pro bug fix, we do not charge for support. For VFB Pro, you can contact us through our contact form on the site or use the email address M-F you should hear back from us within 24 hours or sooner. We understand that some problems need quick turn around which we try to provide and in your case I hope we did. The alinement your form looks great. Please let us know if you have any questions or concerns.

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